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Marchbank Couriers: documents logo

Invoice INV-104-0002

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Marchbank Couriers: documents logo Marchbank Couriers: documents · billing

Nell Ashcombe chased invoice INV-104-0002 (£20k, due 24 Dec 2023). Bookkeeper Pamela Lyall apologised, cited administration issues and said payment was being processed on 9 Feb 2024.

What was said

What this says

Current to 11 Oct 26

Nell Ashcombe chased invoice INV-104-0002 (£20k, due 24 Dec 2023). Bookkeeper Pamela Lyall apologised, cited administration issues and said payment was being processed on 9 Feb 2024.

Ask: Nell asked where payment stood on the £20k invoice and when it would arrive.

Customer view: Pamela blamed administration issues and promised payment within a few business days. She did not question the product or its value.

Next: Confirm the payment cleared. The thread shows no confirmation either way.

AI · claude-sonnet-5-5 · 11 Oct 2026

The thread

Updated 9 Oct 26
Typebilling
Messages2
First message2024-02-07
Last message2024-02-09

Messages

  1. Nell Ashcombe
    Nell Ashcombe 7 Feb 2024 11:25
    to Pamela Lyall
    Hi Pamela, Just checking in on invoice INV-104-0002, which was due on 24 Dec 2023. We haven't seen payment through yet. The invoice was for £19,500. Can you let me know where this stands and when we can expect it? Best, Nell
  2. Pamela Lyall
    Pamela Lyall 9 Feb 2024 10:06
    to Nell Ashcombe
    Hi Nell, Apologies for the delay. We've had a few administration issues this year. I'm processing the payment today and it should clear within the next few business days. Thanks for your patience. Pamela Lyall Bookkeeper

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