What was said
What this says
Current to 11 Oct 26Marcus Bell flagged the contract end on 18 Aug 2026. Finance Director Pauline Metcalfe replied the next morning that Linthorpe would like to renew and would come back with a time. The thread shows no later reply.
Ask: Marcus gave notice that the contract runs to 18 Aug 2026 and offered a call to walk through usage.
Customer view: Pauline said "We'd like to renew" and would arrange a time with her team. That is a clear intent to renew from the finance buyer, with no price or scope discussion yet.
Next: the 18 Aug 2026 date is before the as-of date and the thread does not show the call or any order form, so the renewal outcome is not evidenced here.
The thread
Updated 9 Oct 26Messages
- Marcus Bell 20 May 2026 15:59Hi Pauline, I hope you're well. I wanted to give you a heads-up that your contract with us runs to 18 August 2026. We should get the renewal sorted over the coming months to keep things running smoothly. I'm happy to jump on a call to walk through your usage and answer any questions. Thanks, Marcus
- Pauline Metcalfe 21 May 2026 08:44Marcus, Thanks for getting in touch. We'd like to renew. Let me sort out a suitable time with the team and I'll come back to you. Best, Pauline