RE: Invoice INV-093-0005

Email thread

Rachel chased INV-093-0005 (£23k) again on 5 Aug 2026. Sue Ditchfield replied on 6 Aug 2026 that it was being processed that week and promised a status, with no payment date.

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What was said

What this says

Current to 11 Oct 26

Rachel chased INV-093-0005 (£23k) again on 5 Aug 2026. Sue Ditchfield replied on 6 Aug 2026 that it was being processed that week and promised a status, with no payment date.

Ask: Rachel asks for the status of the invoice that was due on 15 Jul 2026.

Customer view: Sue apologises for the delay and says they are processing it this week. She gives no date and no reason.

Next: the promised status update is the test of whether payment follows.

AI · claude-sonnet-5-5 · 11 Oct 2026

AImade from

The thread

Updated 9 Oct 26

Typebilling

Messages2

First message2026-08-05

Last message2026-08-06

Emailmade from

Messages

Rachel Dunmore 5 Aug 2026 17:33
to Sue Ditchfield
Sue, INV-093-0005 (£23,400), which was due on 15 Jul 2026, is still outstanding. Can you let me know the status? Kind regards, Rachel Dunmore, Finance Manager
Sue Ditchfield 6 Aug 2026 16:43
to Rachel Dunmore
Rachel, apologies for the delay. We're processing it this week. Will follow up with the status shortly.

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