What was said
What this says
Current to 11 Oct 26Daniel Okafor opened the renewal conversation for 21 June 2024. Anthony Garrow, Managing Director, said the team is happy and proposed mid-May for a discussion.
Ask: Daniel asked to discuss what is working and what could be better, and said he would cover changes to team or usage.
Customer view: Anthony said they are happy with how it is going and suggested mid-May, with no pushback on price or terms.
Next: Daniel is to send times for a mid-May call. The evidence does not show a price or tier discussion.
The thread
Updated 9 Oct 26Typerenewal
Messages3
First message2024-03-22
Last message2024-03-25
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Messages
- Daniel Okafor 22 Mar 2024 09:32Hi Anthony, Your subscription with us comes up for renewal on 21 June 2024. It's been great to see the team using the brain to solve problems week in and week out. When you have a moment, I'd love to chat about what's working, what could be better, and how we can support your continued growth. Best wishes, Daniel
- Anthony Garrow 22 Mar 2024 11:20Daniel, Thanks for reaching out. We're happy with how it's going. How about we schedule something for mid-May? Anthony
- Daniel Okafor 25 Mar 2024 16:04Perfect. I'll send a couple of times over. Just to close the loop, we'll also want to make sure we cover any changes to your team or usage over the renewal period. Best wishes, Daniel
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