What was said
What this says
Current to 11 Oct 26Billing email from Rachel Dunmore to Trevor Mayhew sending invoice INV-089-0002 for the annual Growth subscription. The invoice is unpaid at sending. No customer response in the thread.
Ask: Rachel asks Trevor to confirm the PO number to quote and whether remittance advice goes to him or a shared finance mailbox.
Customer view: there is no customer response in the thread, so the evidence does not show whether the invoice was paid or the questions answered.
Next: the invoice is for the Growth subscription covering 40 licensed users, due on 22 Dec 2024. Accounting records, not this thread, should confirm payment.
The thread
Updated 9 Oct 26Messages
- Rachel Dunmore 22 Nov 2024 14:22Dear Trevor, Please find attached invoice INV-089-0002, dated 22 Nov 2024, for the annual Growth subscription covering 40 licensed users. The term runs to 21 Nov 2025. Net amount: £39,600 VAT: £7,920 Gross amount: £47,520 Payment is due on 22 Dec 2024. For your records, the invoice is currently unpaid. Could you confirm the PO number to be quoted, and whether remittance advice should go to you or to a shared finance mailbox? Kind regards, Rachel Dunmore Finance Manager