Scheduling the onboarding sessions

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Logistical thread: Hamza Akhtar offers three slots for the first onboarding session and Niamh Fogarty picks Wednesday at 14:00. She will check who holds the ticketing and CRM admin logins.

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Current to 11 Oct 26

Logistical thread: Hamza Akhtar offers three slots for the first onboarding session and Niamh Fogarty picks Wednesday at 14:00. She will check who holds the ticketing and CRM admin logins.

Ask: Hamza wants an hour and a half to connect the first sources and check what the brain has indexed. He asks for ticketing and CRM login details to be to hand.

Customer view: Niamh accepted promptly and is organised. The CRM admin login sits with another colleague, whom she will ask to join for the first half hour.

Next: Niamh confirms who holds the admin logins before Wednesday.

AI · claude-sonnet-5-5 · 11 Oct 2026

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Updated 9 Oct 26

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Messages2

First message2025-08-21

Last message2025-08-22

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Hamza Akhtar 21 Aug 2025 11:37
to Niamh Fogarty
Hi Niamh, Following the kickoff, I would like to book the first onboarding session with you, where we walk through connecting your first sources and checking what the brain has indexed. I have a few slots next week: Tuesday at 10:00, Wednesday at 14:00 or Thursday at 11:00. It should take about an hour and a half. Do any of those suit you? If not, give me a couple of alternatives and I will work around you. It would help if you could have the login details for your ticketing system and CRM to hand, or know who holds them. Thanks, Hamza
Niamh Fogarty 22 Aug 2025 12:26
to Hamza Akhtar
Hi Hamza, Wednesday at 14:00 works for me, thanks. I will check who holds the admin logins for the ticketing system and the CRM before then. I think the CRM one is with another colleague on the team, so I will ask them to join for the first half hour in case we get stuck. Speak soon, Niamh

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