Your renewal and next steps
Email thread Vellacott Payments: documents · renewal
On 10 Apr 2026 Daniel Okafor gave Philippa Gore early notice that the Enterprise term ends on 9 Jul 2026 and quoted £129k as a working figure for the new term. There is no customer response in the thread.
What was said
What this says
Current to 11 Oct 26On 10 Apr 2026 Daniel Okafor gave Philippa Gore early notice that the Enterprise term ends on 9 Jul 2026 and quoted £129k as a working figure for the new term. There is no customer response in the thread.
Ask: Daniel wants a renewal conversation with Sophie Ling and himself, aiming to settle by 1 Jul 2026, and asks who owns the renewal at Vellacott.
Customer view: No reply is in the thread, so the customer's position on the figure and timing is not shown.
Next: Sophie is to confirm what the £129k comprises, and Daniel is to send proposed slots.
The thread
Updated 9 Oct 26Messages
Daniel Okafor 10 Apr 2026 15:40Dear Philippa, Thank you for your time over the past months. I'm writing, as promised, to give you early notice that your Enterprise subscription is due for renewal. The current term ends on 9 Jul 2026, and we would like to have everything agreed ahead of that. The team at Vellacott has been making good use of the brain, and the contracted annual value today is £103,000 for 160 licensed users. Our renewal record currently shows a total of £129,000 for the new term. Sophie will confirm exactly what that comprises, so please treat it as a working figure until she does. We are aiming to have the renewal settled by 1 Jul 2026. To get there, I would suggest a short conversation in the coming weeks with Sophie and me, and with anyone you would like to involve on the operational side. Who owns this on your side, and would you like me to set up a time? I'll come back to you by the end of next week with a couple of proposed slots. Best wishes, Daniel Daniel Okafor Customer Success Manager, BB-Demo