What was said
What this says
Current to 11 Oct 26Sophie Ling sent an expansion order form worth £1,962 under the existing agreement to Philippa Gore, Clara Hoskins and Gavin Rudd. Procurement asked for no new terms and an unchanged 9 Jul 2026 end date; Sophie confirmed both.
Ask: Clara Hoskins asked for two confirmations before signing: the order form adds no terms of its own, and the term end date of 9 Jul 2026 and the existing subscription value are unchanged.
Customer view: Clara saw no reason to hold the form up if both held, and wants the invoice sent to Gavin's team. Sophie confirmed both points on 8 Jan 2026 and revised the form.
Next: Sophie aims for signature by 9 Jan 2026. The thread does not show the form signed.
The thread
Updated 9 Oct 26Messages
- Sophie Ling 6 Jan 2026 14:30Dear all, Thank you for your time on the call. To recap what we agreed: the expansion goes ahead as discussed, with a total deal value of £1,962, and it sits under your existing agreement with us. I have attached the order form for your review. Our aim is to have it signed by Friday 9 January 2026. Clara, if procurement needs anything added to the document, such as how you would like invoices addressed, please tell me and I will turn it round quickly. Gavin, I have included you so that finance sees the amount before it is raised. Owen is copied as he is looking after this on our side too. Kind regards, Sophie
- Clara Hoskins 7 Jan 2026 17:25Sophie, Thanks for sending this. Two points from procurement before we sign. First, please confirm that the order form refers to our existing agreement and does not introduce new terms of its own. Second, can you confirm that the current term and its end date of 9 Jul 2026 are unchanged by this expansion, and that the existing subscription value is not affected? If both are as I expect, I see no reason to hold this up. Gavin will want the invoice sent to his team. Regards, Clara
- Sophie Ling 8 Jan 2026 16:54Dear all, Thank you, Clara. To answer both points: The order form is issued under your existing agreement and carries no separate terms. The current term is unchanged and still ends on 9 Jul 2026, and the Enterprise subscription of £99,000 a year is not affected. The £1,962 is the total value of the expansion only. I have updated the order form so that invoices go to Gavin's team and it says so explicitly. The revised copy is attached. If you are able to sign by Friday 9 January 2026, we can have everything in place by then. Please shout if there is anything else you would like changed. Kind regards, Sophie