What was said
What this says
Current to 11 Oct 26Scheduling thread for the demo. Aisha Bukhari likes the turnaround-first approach and asks BB-Demo to cover information governance for her information colleague. Tom Ashdown offers Thursday and the solutions engineer.
Ask: Aisha wants an hour, early the following week, with someone from her information team present. She asked BB-Demo to cover where the data sits and who can see it.
Customer view: She values starting from the turnaround figures because the trust asks about them first. Information governance is a repeated concern.
Next: Tom proposed Thursday and said he would send an invitation once Aisha confirms. The thread does not show her confirmation.
The thread
Updated 9 Oct 26Messages
- Tom Ashdown 16 Oct 2024 17:35Hi Aisha, Thanks for your time on the call earlier. As promised, let's get something in the diary for the demo. I'd suggest about an hour, and I'll show it working on the sort of thing you described: referrals from each trust, the reporting turnaround tickets and the invoices side by side, so your contract managers can see how it would look day to day. Do you have a day later this week or early next that suits? Tell me who else from your side you'd like there and I'll make sure we cover what matters to them. Best, Tom
- Aisha Bukhari 17 Oct 2024 15:08Dear Tom, Thank you, that sounds right. An hour should be enough, and I like that you will start from the turnaround figures, because that is what the trust asks us about first. Early next week would suit me better, ideally Monday or Tuesday. I would like someone from our information team to join, as he will want to understand where the data sits and who can see it. We cannot have any surprises for the trust on information governance. Would it be possible for someone on your side to cover that part of the conversation as well? Best wishes, Aisha
- Tom Ashdown 21 Oct 2024 14:14Hi Aisha, No drama, and good to have your information colleague there. I'll bring our solutions engineer, who can answer the questions on where the data lives and how access works. It runs inside your own Snowflake account, so that should be a short conversation. How does Thursday this week look for you? If that's tight, let me know a day that works and I'll move around it. Once you confirm I'll send an invitation to you both. Best, Tom