Check-in call: finding a time
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Marcus Bell proposed a regular check-in; Lauren Pilkington offered Tuesday or Thursday afternoon and asked whether consultants can see client complaints alongside open roles on one page.
What was said
What this says
Current to 11 Oct 26Marcus Bell proposed a regular check-in; Lauren Pilkington offered Tuesday or Thursday afternoon and asked whether consultants can see client complaints alongside open roles on one page.
Ask: Lauren wants client complaints visible next to open roles without jumping between pages, which she says would save hours.
Customer view: Engaged and cooperative; the request is a feature or set-up need, not a complaint about the service.
Next: Marcus to send an invite for a Tuesday or Thursday afternoon and prepare an answer on combining those views.
The thread
Updated 9 Oct 26Messages
Marcus Bell 14 Jul 2025 14:18Hi Lauren, Hope the week is off to a good start. It's time for our regular check-in on how Grisedale is getting on with the brain. Shall we book thirty minutes sometime next week? I've pulled the numbers, and here is what I'd like to cover: - how the consultants are using it day to day - anything that has been fiddly or slow to find - whether there are other things you would like to see in there Happy to jump on a call whenever suits you. Let me know a couple of times that work and I'll send an invite. Thanks, Marcus
Lauren Pilkington 14 Jul 2025 17:00Hi Marcus, Quick one: Tuesday or Thursday afternoon next week would work for me. Either is fine. One thing I'd like to ask on the call: can the consultants see client complaints alongside the open roles without having to jump between pages? That'd save us hours. Ta, Lauren On 14 Jul 2025, at 14:18, Marcus Bell wrote: > Hi Lauren, > > Hope the week is off to a good start. It's time for our regular check-in on how Grisedale is getting on with the brain. Shall we book thirty minutes sometime next week?