Renewal conversation: finding a time
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Marcus Bell asked Stuart Haworth for a renewal conversation, noting usage had dipped since the autumn. Stuart said he is not sure the brain is earning its keep, as most consultants do not use it.
What was said
What this says
Current to 11 Oct 26Marcus Bell asked Stuart Haworth for a renewal conversation, noting usage had dipped since the autumn. Stuart said he is not sure the brain is earning its keep, as most consultants do not use it.
Ask: Marcus wanted 30 minutes to review the year before the contract ended on 30 Apr 2025, and flagged a dip in usage.
Customer view: Stuart was blunt: a few consultants use it, most do not. He agreed to talk the following week, mornings, with Lauren if free.
Next: Prepare a value case showing who uses the brain and for what before the call.
The thread
Updated 9 Oct 26Messages
Marcus Bell 28 Jan 2025 16:53Hi Stuart, Your contract runs to 30 Apr 2025, so I'd like to find 30 minutes in the next couple of weeks to talk about how the year has gone and what you want from the next one. I've pulled the numbers and usage has dipped a little since the autumn, so it would be useful to hear what the consultants are finding. Happy to jump on a call whenever suits you. Thanks, Marcus
Stuart Haworth 28 Jan 2025 17:36Marcus, Fair enough. Honest answer: not sure it's earning its keep with the consultants. A few of them use it, most don't. I'll be blunt on the call. Next week works. Mornings are best. Lauren can join if she's free. Stuart