What was said
What this says
Current to 12 Oct 26Priya Raman sent Stuart Haworth the Starter order form at a total deal value of £26k including implementation. Stuart replied on 17 Apr 2024 that the headline looked fine and he was signing that morning.
Ask: Priya wanted the form signed by 17 Apr 2024 to keep momentum. She offered a same-day turnaround on any tweak.
Customer view: Stuart raised no objection to the headline or the price. He wants the countersigned copy and for his operations manager to be told what happens next.
Next: the thread shows his intent to sign but not the executed copy itself. Priya owes the countersigned form and the onboarding timeline.
The thread
Updated 9 Oct 26Messages
- Priya Raman 15 Apr 2024 09:40Hi Stuart, Good to speak last week. As promised, the order form for the Starter tier is attached for signature. The total deal value is £25,500, which includes the one-off implementation fee. If we can get this over the line by Wednesday 17 Apr 2024, we can keep momentum and get your operations manager and the consultants set up quickly. Happy to make this easy: if anything on the form needs a tweak, tell me and I'll turn it round the same day. Best, Priya
- Stuart Haworth 17 Apr 2024 08:46Priya, Read it. Headline looks fine, nothing jumps out. Signing this morning. Send me the countersigned copy and tell our operations manager what happens next. She'll want to know when the consultants can start looking at client accounts. Stuart