What was said
What this says
Current to 11 Oct 26Daniel Okafor asked for a check-in. Kerensa Trelease accepted for a Wednesday afternoon, said the team uses the brain a lot more and will bring examples of excursions caught early. Mainly scheduling, with a positive note.
Ask: Daniel Okafor wanted forty-five minutes to hear how the account managers are finding it.
Customer view: Kerensa says use has grown and she will lead with facts, examples of excursions caught earlier.
Next: Daniel to send an invite for Wednesday afternoon. Kerensa will bring Dan Hosken.
The thread
Updated 9 Oct 26Typecs
Messages2
First message2024-04-12
Last message2024-04-15
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Messages
- Daniel Okafor 12 Apr 2024 15:49Hello Kerensa, I hope the week has been kind to you. I wanted to find a time for a proper check-in over the next couple of weeks. Things have settled nicely since go-live and I would like to hear how the team is finding it, particularly the account managers. Would forty-five minutes work for you on a Tuesday or Wednesday afternoon? If Dan would like to join, he is very welcome, as I know he has done a lot of the day-to-day work. I'll come back to you by the end of next week with a calendar invite once you have picked a slot. Best wishes, Daniel
- Kerensa Trelease 15 Apr 2024 10:42Daniel, Yes, happy to. Wednesday afternoon is better for me. Anything after lunch. The team is using it a lot more than they were. I will have a few examples of excursions we caught earlier because of it, so we can start with the facts. I will ask Dan to come along. Cheers, Kerensa
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