What was said
What this says
Current to 11 Oct 26Nell Ashcombe emailed the first-year Growth subscription invoice to Bryony Searle, the credit controller, on 28 Dec 2023. It is a billing thread and there is no customer response in the thread.
Ask: Nell sent the invoice herself so it reached the right person. She asked Bryony to say if the purchase order process needs anything added, and to confirm receipt.
Customer view: there is no customer response in the thread, so receipt and acceptance of the invoice are not shown.
Next: the thread does not show whether payment arrived by the due date of 27 Jan 2024. Accounting records would need to confirm that.
The thread
Updated 9 Oct 26Messages
- Nell Ashcombe 28 Dec 2023 09:09Hi Bryony, I'm sending this one myself so it reaches the right person at your end. The invoice for Pentreath's Growth subscription was issued today, 28 Dec 2023. It covers the first year for 50 licensed users. The net amount is £43,100, VAT is £8,620 and the gross is £51,720. Payment is due on 27 Jan 2024. If your purchase order process needs anything on the invoice that isn't there, tell me and we'll reissue it rather than have it sit. If it's all in order, a quick reply to confirm you've received it would be helpful. Best, Nell