Invitation: BB-Demo webinar, Thursday 16 April 2026

Email thread

Corstorphine Building Society: documents · event

Marketing invitation sent on 3 Apr 2026 to Elspeth Haldane, Head of Member Services, for the 16 Apr 2026 webinar. Purely an event invite. No customer response in the thread.

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Current to 11 Oct 26

Marketing invitation sent on 3 Apr 2026 to Elspeth Haldane, Head of Member Services, for the 16 Apr 2026 webinar. Purely an event invite. No customer response in the thread.

Ask: Alice Brewer invited Elspeth to a webinar on bringing CRM, calls, emails and helpdesk data together inside a Snowflake account.

Customer view: there is no customer response in the thread, so interest is not shown.

Next: Elspeth is a member services contact alongside the broker-focused work Tom Ashdown described, so a reply would widen the account beyond one team.

AI · claude-sonnet-5-5 · 11 Oct 2026

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The thread

Updated 9 Oct 26

Typeevent

Messages1

First message2026-04-03

Last message2026-04-03

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Alice Brewer 3 Apr 2026 13:21
to Elspeth Haldane
Dear Elspeth, I'm Alice Brewer and I head up marketing at BB-Demo. I'm writing to invite you to our next webinar, which is online on Thursday 16 April 2026. The story here is a practical one. Member services teams hold a great deal of what an organisation knows about the people it serves, but it usually sits in separate systems: the CRM, call recordings, emails and the helpdesk. The session shows how organisations bring those sources together in one place inside their own Snowflake account, so that a team can ask a question and get an answer that draws on all of them, rather than reconciling things by hand. We will keep it practical and leave time for questions. You do not need any preparation, and it is open to colleagues, so please pass it on to anyone in your team who might find it useful. If you would like to attend, reply to this email and I will add you to the list and send the joining details nearer the day. If it is not for you, no problem at all. Best, Alice Alice Brewer Head of Marketing, BB-Demo

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BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

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Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the brain is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask Brain in the header. Type a question, or pick one of the examples.

Search the brain finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
Ask Claude copies your question and opens the B-Brain Claude Project, where Claude answers from the same data using the B-Brain tools and cites the pages it used.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

Data	Records
Organisations	150
People at customers	573
BB-Demo staff	48
Calls	1,382
Email threads	2,122
Support tickets	789
Documents	850
Deals	217
Invoices	187
Events	49
News items	84

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

Who to contact

Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.

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