Finding a time for our next check-in

Dear Katrin, I hope you are well. To confirm, I would like to book our next check-in on the Brenneck Pay account, and I am writing early so that we can agree the agenda before we meet. As agreed on our last call, I propose we cover the following: - First, how your merchant account managers and merchant risk colleagues are using the shared merchant view in daily work. - Second, the usage picture since the spring, including who is asking questions and how that is spread across the two teams. - Third, anything you would like documented for your auditors, so that I can prepare it in writing. Could you suggest two or three slots in the coming days? I am in Amsterdam and flexible on the time, and I will make sure the written actions reach you the same day. Kind regards, Elena Elena Novak Customer Success Manager, EU, BB-Demo

Hello Elena, Thank you for the agenda, it is clear and I am happy with it. Let us agree the next step: I can do Tuesday next week at 10:00 or Wednesday at 14:00, whichever suits you better. To be precise on two of your points. For the usage picture, could you send the figures before we meet and split them by team? My colleagues in merchant risk will ask me who is using it, and I would like to answer from data and not from impressions. For the auditors, please include whatever you have on where the data sits in the EU region and what the source is for each statement. I am pleased with how things are going. The account managers have started to open the merchant view before their calls without being asked, which is exactly what I hoped for when we signed. I will keep the minutes as usual and circulate them on my side. Kind regards, Katrin Katrin Vogelsang Head of Merchant Operations, Brenneck Pay