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Invoice INV-077-0001: payment reminder

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Delancey Haig: documents logo Delancey Haig: documents · billing

Nell Ashcombe reminded Finance Manager Desmond Oyelaran on 29 Jul 2024 that invoice INV-077-0001 for £14k gross, due 20 Jul 2024, shows as unpaid. She asked what is holding it up. No customer response in the thread.

What was said

What this says

Current to 11 Oct 26

Nell Ashcombe reminded Finance Manager Desmond Oyelaran on 29 Jul 2024 that invoice INV-077-0001 for £14k gross, due 20 Jul 2024, shows as unpaid. She asked what is holding it up. No customer response in the thread.

Ask: Nell asked for a payment date or the reason for delay, such as a purchase order, a missing invoice detail or a query on the amount, and offered a call.

Customer view: the thread holds no reply, so the reason for non-payment is not shown. Nell stated BB-Demo would reissue at once if the error is its own.

Next: the outcome depends on Desmond's response.

AI · claude-sonnet-5-5 · 11 Oct 2026

The thread

Updated 9 Oct 26
Typebilling
Messages1
First message2024-07-29
Last message2024-07-29

Messages

  1. Nell Ashcombe
    Nell Ashcombe 29 Jul 2024 09:13
    to Desmond Oyelaran
    Hi Desmond, A quick note on invoice INV-077-0001. It was issued on 20 Jun 2024 and fell due on 20 Jul 2024, and our records show it as still unpaid. The amounts are £12,000 net, £2,400 VAT and £14,400 gross. If it is already in your payment run, tell me the date and I will close it off on our side. If something is holding it up, such as a purchase order, a missing detail on the invoice or a query about the amount, I would like to know what it is so we can fix it. If the error is ours, that one's on us and we will reissue it straight away. I am happy to pick this up by phone if that is quicker. Best, Nell

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