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Expansion proposal for Merriott Lyle

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Merriott Lyle Distribution logo Merriott Lyle Distribution · sales

Lewis Kerr sent a £4,548 expansion proposal, ex VAT. Malcolm Ridgway asked for the order form, questioned adding to unused licences, wanted total cost in writing, and prefers to wait for Daniel's review.

What was said

What this says

Current to 13 Oct 26

Lewis Kerr sent a £4,548 expansion proposal, ex VAT. Malcolm Ridgway asked for the order form, questioned adding to unused licences, wanted total cost in writing, and prefers to wait for Daniel's review.

Ask: Malcolm wants the order form and a written answer on what the extra £4,548 does that the existing licences do not, and whether further charges follow.

Customer view: He says a fraction of the 200 licences are in regular use and asks to hold the 14 Sep 2026 close date loosely. He expects Deepa to say the same.

Next: Lewis needs to send the order form and a written value case, and let Daniel's review lead.

AI · claude-sonnet-5-5 · 13 Oct 2026

The thread

Updated 9 Oct 26
Typesales
Messages2
First message2026-08-18
Last message2026-08-18

Messages

  1. Lewis Kerr
    Lewis Kerr 18 Aug 2026 13:42
    to Deepa Chauhan, Malcolm Ridgway
    Dear Deepa, dear Malcolm, Thank you both for your time on the call earlier. As promised, here is the proposal in writing. To put a number on it, the expansion comes to £4,548 in total, excluding VAT. That is the value of the deal as a whole and I have not presented it as an annual price. It would sit under your existing Enterprise order form and be co-termed to your renewal on 27 Feb 2027, so there is no separate renewal date to track. I am aware that active usage has been softer lately and I would not want you to buy anything the usage does not support. If you would rather we hold this until Daniel has finished reviewing where the quiet branches are, I understand. We have pencilled in 14 Sep 2026 as the expected close, but that is a planning date, not a deadline. I'll send the full order form over today if you would like to see the schedule. Kind regards, Lewis
  2. Malcolm Ridgway
    Malcolm Ridgway 18 Aug 2026 15:05
    to Lewis Kerr
    Lewis, Send the order form. I will read the schedule before I say anything else. Two points. We hold 200 licences and a fraction of them are in regular use. You are asking me to add to something we are not using fully. What does the extra £4,548 do for us that the existing licences are not doing? And is that figure the whole cost, or are there further charges to follow? Put it in writing. I would rather wait until Daniel's review is done. Deepa will tell you the same, I expect. Hold the 14 Sep 2026 date loosely. Malcolm Ridgway

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