What was said
What this says
Current to 13 Oct 26Daniel Okafor asked Deepa Chauhan on 20 Oct 2025 for a check-in covering branch rollout, routine tickets and regional director requests. There is no customer response in the thread.
Ask: Daniel proposed a slot in the first half of the following week and listed three topics: branch rollout, recent tickets and anything the regional directors want before year end. He also wanted to discuss how the 200 licensed users are shared between teams.
Customer view: There is no customer response in the thread, so Deepa's position is not shown. Daniel's own reading is that the tickets were routine and picked up promptly.
Next: Daniel said he would follow up by Friday if he had not heard.
The thread
Updated 9 Oct 26Messages
- Daniel Okafor 20 Oct 2025 15:47Hi Deepa, Thank you again for your time on our last call. I wanted to get the next check-in into the diary while it is fresh, so it doesn't drift. A few things I would like to cover, if you are happy with them. First, how the rollout is going across the branches, and whether the managers who were slower to start have found their feet. Second, the handful of support tickets that came through recently: they all looked routine to me and were picked up promptly, but I would like to hear whether they match what you are seeing on the ground. Third, anything the regional directors have been asking for that we should be thinking about before the end of the year. We have 200 licensed users on the account, and it would be good to talk through how those are being shared between the teams, as I know that has moved around a little since the start. Would a slot in the first half of next week suit you? I'm flexible on the day, and I can set up the invite once you have picked a time. I'll come back to you by Friday if I haven't heard, just to close the loop. Best wishes, Daniel