What was said
What this says
Current to 11 Oct 26Lewis Kerr checked for blockers on 5 Mar 2026. Markus Hofmann replied on 6 Mar 2026 with none, said IT can start the security review once it arrives, and matched the mid-April signature target.
Ask: Lewis wanted to know whether anything blocked progress. He said Hannah Lowe would send the security questionnaire to the customer's IT team, to run in parallel with the contract.
Customer view: Markus reported no blockers and said IT can begin as soon as the questionnaire arrives. He confirmed the customer is also aiming to have everything signed by mid-April.
Next: The thread does not show that the questionnaire was sent or that anyone signed. Lena Becker, Head of Client Services, did not reply herself.
The thread
Updated 9 Oct 26Messages
- Lewis Kerr 5 Mar 2026 08:17Hi Lena, Markus, I wanted to touch base on where we are. Hannah will be sending over our security questionnaire next week for your IT team, and we'll run through that in parallel with the contract. We're targeting signature by mid-April so we can kick off implementation. Any blockers on your side at this stage? Kind regards, Lewis
- Markus Hofmann 6 Mar 2026 16:46Hi Lewis, No blockers. Our IT team can start on the security review as soon as you send it. We're aiming to have everything signed by mid-April, so that aligns. Markus