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Linnea Holm confirmed the problem she raised no longer appears after BB-Demo's change, said her team is using the brain again, asked for the ticket to be closed and praised the speed of the response.

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What was said

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Current to 11 Oct 26

Linnea Holm confirmed the problem she raised no longer appears after BB-Demo's change, said her team is using the brain again, asked for the ticket to be closed and praised the speed of the response.

Ask: Bethan Lister picked up the ticket on 16 Sep 2025 and asked Linnea Holm to repeat her earlier steps and report what she saw, keeping the ticket open until then.

Customer view: Linnea ran the steps at lunchtime and said it works with no errors. The team she supports has started using it again, and she appreciated how fast Bethan was.

Next: Bethan can close the ticket. The thread does not say what the fault was.

AI · claude-sonnet-5-5 · 11 Oct 2026

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The thread

Updated 9 Oct 26

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First message2025-09-16

Last message2025-09-16

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Bethan Lister 16 Sep 2025 10:16
to Linnea Holm
Hi Linnea, I've picked up your ticket this morning. Just so I've got this right: the problem you flagged to us is no longer showing up on your side after the change we made, is that correct? Can you try the same steps you used before and tell me what you see? If anything still looks odd, please paste the exact text on screen and I'll take it from there. I'd rather hear it works from you than assume it does, so I'll keep the ticket open until you've had a chance to check. Thanks, Bethan
Linnea Holm 16 Sep 2025 13:07
to Bethan Lister
Hi Bethan, Thank you for the quick reply. I ran through the same steps this lunchtime and it works now, with no errors. The team I support has already started using it again. You can close the ticket from my side. I appreciate how fast you were on this. Best regards, Linnea Holm CRM Manager, Lindqvarn Retail

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BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

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Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the brain is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask Brain in the header. Type a question, or pick one of the examples.

Search the brain finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
Ask Claude copies your question and opens the B-Brain Claude Project, where Claude answers from the same data using the B-Brain tools and cites the pages it used.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

Data	Records
Organisations	150
People at customers	573
BB-Demo staff	48
Calls	1,382
Email threads	2,122
Support tickets	789
Documents	850
Deals	217
Invoices	187
Events	49
News items	84

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

Who to contact

Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.

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