Invoice INV-022-0002, outstanding

Email thread

Billing thread: Rachel Dunmore chased INV-022-0002 for £19,500, due 2 Jul 2025. Dan Kitching cited cash flow pressure and said payment would clear by the next day. Payment is not confirmed in the thread.

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What was said

What this says

Current to 11 Oct 26

Billing thread: Rachel Dunmore chased INV-022-0002 for £19,500, due 2 Jul 2025. Dan Kitching cited cash flow pressure and said payment would clear by the next day. Payment is not confirmed in the thread.

Ask: Rachel asked for the status of INV-022-0002, £19,500, overdue since 2 Jul 2025.

Customer view: Dan apologised, blamed cash flow pressure and said he was pushing it through that day, clearing by tomorrow.

Next: The thread does not show that payment arrived. Accounting records should confirm it. This is a money risk, not evidence of unhappiness with the product.

AI · claude-sonnet-5-5 · 11 Oct 2026

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The thread

Updated 9 Oct 26

Typebilling

Messages2

First message2025-07-23

Last message2025-07-23

Emailmade from

Messages

Rachel Dunmore 23 Jul 2025 16:22
to Dan Kitching
Dan, Invoice INV-022-0002 for £19,500 is now significantly overdue. Payment was due on 2 July 2025. Can you let me know the current status? Kind regards, Rachel
Dan Kitching 23 Jul 2025 19:12
to Rachel Dunmore
Rachel, My apologies for the delay. We've had some cash flow pressure but I'm pushing this through today. Should clear by tomorrow. Dan

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