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Marcus Bell offered to share usage numbers showing more of the team using the brain. Becky Lawton welcomed it, said her team is getting into it and asked whether things can be seen by client. A Friday morning call was requested.

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Current to 11 Oct 26

Marcus Bell offered to share usage numbers showing more of the team using the brain. Becky Lawton welcomed it, said her team is getting into it and asked whether things can be seen by client. A Friday morning call was requested.

Ask: Marcus wanted half an hour to share usage by team and hear what is working.

Customer view: Becky was warm: her team are "really getting into it". She keeps being asked for a view by client, which is a product request as well as a sign of engagement.

Next: Marcus confirms Friday morning and prepares usage by team ahead of her account review.

AI · claude-sonnet-5-5 · 11 Oct 2026

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Updated 9 Oct 26

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First message2025-04-15

Last message2025-04-16

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Marcus Bell 15 Apr 2025 13:50
to Becky Lawton
Hi Becky, I've pulled the numbers for Fairhallow and it's a good picture: a lot more of your team are using the brain than at the start of the year. I'd like to share them with you and hear what's working and what isn't. Shall we book half an hour this week or early next? Happy to jump on a call, and I'll share my screen and go through the usage by team. Thanks, Marcus
Becky Lawton 16 Apr 2025 17:39
to Marcus Bell
Hi Marcus, Love that, great to hear. My team are really getting into it, and I keep getting asked whether we can see things by client. Half an hour is perfect. Can we do Friday morning? I have client meetings the rest of the week and I'd like to have the numbers in my head before the next account review. Thanks, Becky

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BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

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B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
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Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the brain is built and where each figure comes from.
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Data	Records
Organisations	75
People at customers	290
BB-Demo staff	40
Calls	784
Email threads	1,169
Support tickets	449
Documents	477
Deals	117
Invoices	101
Events	49
News items	56

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

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