What was said
What this says
Current to 11 Oct 26After the demo, Donna Underwood said it was helpful, asked for the details, then said the quote looked good and asked for the next step. Lewis Kerr's last message in the thread was on 19 Sep 2025.
Ask: Donna asked to move forward, then, once the quote arrived, asked what the next step is. Kirsty Ingham was copied but did not write.
Customer view: clearly positive and ready to proceed. The evidence does not show any pricing, tier or terms discussion.
Next: the thread ends with Donna's question unanswered, so Lewis should reply with the order form step. The evidence does not show who will sign.
The thread
Updated 9 Oct 26Messages
- Lewis Kerr 16 Sep 2025 16:08Hi Kirsty and Donna, Thanks for joining the demo yesterday. We've put together a proposal based on what we discussed, and Hannah is standing by if you have any technical questions. I'll send the formal quote over tomorrow. Kind regards, Lewis
- Donna Underwood 19 Sep 2025 12:44Lewis, The demo was really helpful. We'd like to move forward. Can you send over the details? Donna
- Lewis Kerr 19 Sep 2025 14:25Donna, Thanks for the positive feedback. I'm sending the quote this afternoon. Feel free to reach out if you have any questions. Kind regards, Lewis
- Donna Underwood 23 Sep 2025 13:56Lewis, We've reviewed the quote and it looks good. What's the next step? Donna