Technical setup, next steps

Email thread

Logistical thread: Callie Brennan asked Ravi Riley for CRM credentials, data sources and a kickoff slot. Ravi offered Monday or Tuesday and asked how to send credentials securely.

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Current to 11 Oct 26

Logistical thread: Callie Brennan asked Ravi Riley for CRM credentials, data sources and a kickoff slot. Ravi offered Monday or Tuesday and asked how to send credentials securely.

Ask: Callie needs CRM credentials and the list of sources to connect, such as call records and tickets, before the refresh is switched on.

Customer view: Ravi is cooperative and engaged, offering kickoff days and asking for a secure channel.

Next: Callie to answer on secure credential transfer and confirm the kickoff day.

AI · claude-sonnet-5-5 · 11 Oct 2026

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The thread

Updated 9 Oct 26

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Messages2

First message2024-03-14

Last message2024-03-18

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Messages

Callie Brennan 14 Mar 2024 09:48
to Ravi Riley
Ravi, Before we switch on the refresh, I'll need your CRM credentials and details on the data sources you want to connect: call records, tickets, the lot. Once I have those, we can move to the kickoff meeting. What does your schedule look like for next week? Thanks, Callie
Ravi Riley 18 Mar 2024 17:06
to Callie Brennan
Callie, Monday or Tuesday next week works. I'll get you the credentials separately, what's the best way to send them securely? Thanks, Ravi

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BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

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Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the brain is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask Brain in the header. Type a question, or pick one of the examples.

Search the brain finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
Ask Claude copies your question and opens the B-Brain Claude Project, where Claude answers from the same data using the B-Brain tools and cites the pages it used.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

Data	Records
Organisations	150
People at customers	573
BB-Demo staff	48
Calls	1,382
Email threads	2,122
Support tickets	789
Documents	850
Deals	217
Invoices	187
Events	49
News items	84

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

Who to contact

Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.

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