Quarterly review: scheduling

Hi Dana, It is time to book your next quarterly business review, which is part of the Growth tier, and I would like to find a slot with you in the next couple of weeks. To confirm what I plan to cover: - usage across your teams over the last quarter, including who is asking questions and who is not - the one support ticket and how it was handled, and any other friction you have felt - the connectors you have live and anything you would like added - preparation for your renewal, so that nothing about the contract is a surprise in the new year I will make sure that you receive a short written summary two days before the call, so you can tell me what is missing. Would a morning in your time zone, early next week or the week after, be possible? I can work around you. Kind regards, Elena

Elena, Thanks for this. The agenda looks right to me. Early next week is difficult, so the week after would be better, ideally Wednesday or Thursday morning. I would like to bring someone from my team who is closer to the daily tickets. Is that all right? I would also like to see the usage picture before the call, because I suspect it has dipped a little since the summer and I would rather understand why than guess. Let me know what works your end. Dana