What was said
What this says
Current to 11 Oct 26Scheduling thread for a check-in call. Dana Whitaker agreed a Thursday slot and added an agenda item: many of the 40 licensed users are not really using the brain yet.
Ask: Dana asked to add how to get more of the operations team asking the brain questions rather than returning to old spreadsheets.
Customer view: she acknowledges that a fair number of the 40 licensed users are not using it yet, which is a candid adoption concern rather than a complaint.
Next: Elena Novak added a separate adoption item and will bring a view by team, then agree a couple of practical steps.
The thread
Updated 9 Oct 26Messages
- Elena Novak 14 Aug 2026 08:28Hi Dana, I hope you are well. I would like to arrange our next check-in call, and I am writing early so that we can find a time that works around your calendar. To confirm the agenda I propose: - how your teams are using the brain day to day - anything that has been slow, unclear or awkward since we last spoke - what you would like from us between now and the end of your term on 1 Feb 2027 I am in Amsterdam, so I can offer Tuesday or Thursday next week. Your morning in Chicago is the afternoon for me, which works well. As agreed before, I will send written actions after the call so that nothing depends on anyone's notes. Could you let me know which day suits you? Kind regards, Elena
- Dana Whitaker 17 Aug 2026 13:51Elena, Sorry for the slow reply, it has been a busy few days. Thursday works. Late morning my time would be best, I tend to be in meetings earlier than that. The agenda is fine. One thing I would add: we have licences for 40 users and I know a fair number of them are not really using it yet. I would like to talk about how we get more of the operations team asking it questions, rather than going back to the old spreadsheets. Thanks, Dana
- Elena Novak 17 Aug 2026 15:20Dear Dana, Thank you, no apology needed. To confirm: Thursday, late morning your time. I will send the calendar invitation this afternoon. I have added your point to the agenda as a separate item on adoption across the 40 licensed users. I will make sure that I bring a view by team, so we can see where use is strong and where it is thin, and then agree a couple of practical steps. If anything else comes to mind before Thursday, just reply here and I will add it. Kind regards, Elena On 17 Aug 2026, at 13:51, Dana Whitaker wrote: > Thursday works. Late morning my time would be best, I tend to be in meetings earlier than that.