What was said
What this says
Current to 11 Oct 26Dana Whitaker accepts the Thursday check-in with Elena Novak and says team members have asked to bring more property managers on to the brain. She reports good use. An expansion signal.
Ask: Dana wants the check-in to cover who is on the brain and who is not. She says a couple of the team have asked to add more property managers.
Customer view: positive. She thinks the team is getting good use and wants to avoid missing people.
Next: this points to extra users, and the evidence does not show Wexmoor's tier or user limit. Elena should come to the call with current user numbers against the contract.
The thread
Updated 9 Oct 26Messages
- Elena Novak 29 Jul 2026 12:20Dear Dana, I hope you are well. As discussed after the QBR, I would like to book the next check-in with you. It would be a short conversation, thirty minutes at most, to look at how the team is using the brain and whether anything should change before the year moves on. To confirm, I would suggest one of these slots next week: First, Tuesday at 16:00 Amsterdam time. Second, Wednesday at 15:00 Amsterdam time. Third, Thursday at 16:00 Amsterdam time. I am conscious of the time difference with Chicago, so please tell me if another time would be better for you. I will send the invitation as soon as you have chosen, and I will make sure that a short agenda goes with it. Kind regards, Elena
- Dana Whitaker 29 Jul 2026 13:45Hi Elena, Thanks for this. Thursday at 16:00 your time works for me, which is early morning here, so I should be fresh. Please send the invite. One thing I would like to cover: a couple of the team have asked whether we can bring a few more of the property managers on, so it would be good to look at who is on and who is not. I think we are getting good use from it, but I want to be sure we are not missing people. Speak Thursday. Dana