What was said
What this says
Current to 11 Oct 26Bridget Kearsley wrote directly to Greg Haskins about two unpaid invoices. Greg accepted the cause was paperwork, the first invoice addressed to the wrong entity, and offered a call. Logistical billing thread, no commercial signal.
Ask: Bridget asked which entity should be billed and which PO applies, so BB-Demo can reissue the invoices and get the paperwork right first time.
Customer view: Greg agreed on the cause and said the fault was in the paperwork, not BB-Demo's team. He offered Thursday afternoon or Friday morning and asked for both invoices with the entity name BB-Demo holds.
Next: Send Greg both invoices with the entity name held. Greg will confirm the paying entity and PO numbers on the call.
The thread
Updated 9 Oct 26Messages
- Bridget Kearsley 5 May 2026 15:36Dear Greg, I am writing to you directly as I understand you oversee payables across the Wexmoor entities. Our records show two invoices to Wexmoor Property Group that remain unpaid, the first of which was due in February. Our finance team has sent several reminders to your accounts payable team, and I appreciate they are handling a very large queue. For the avoidance of doubt, I am not suggesting anything beyond an administrative mismatch, but I would be grateful if we could understand what is holding payment up. My understanding is that the invoices could not be matched to a PO or to the paying entity. If you can tell me which entity should be billed and which PO applies, we will reissue promptly and make sure the paperwork is right first time. Would you be open to a short call this week to put this to bed? Best, Bridget
- Greg Haskins 6 May 2026 13:31Bridget, Thanks for reaching out, and for taking it up with me directly. You're right on the cause. We need a PO on every invoice, and the first one came in addressed to the wrong entity, so it never matched anything in our system. That's on the paperwork, not on your team. A call makes sense. Let's get this squared away. I can do Thursday afternoon or Friday morning, whichever works better for you. Please have your team send over both invoices with the entity name you currently hold, and I'll confirm which entity is the paying one and get the PO numbers to you on the call. Greg Haskins, Corporate Controller