What was said
What this says
Current to 11 Oct 26Logistical thread. Hamza Akhtar asks to book the Growth kickoff; Dana Whitaker accepts Friday at 14:00, names attendees and says the Snowflake technical contact is still to be confirmed.
Ask: Hamza wants a ninety-minute kickoff, the attendee list and a technical contact for the Snowflake account.
Customer view: Dana agrees a slot and lists an operations manager, a leasing colleague and possibly the facilities lead. She does not yet know who in IT will be the Snowflake contact.
Next: Dana promised to come back on the Snowflake contact before Friday.
The thread
Updated 9 Oct 26Typecs
Messages2
First message2026-02-03
Last message2026-02-04
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Messages
- Hamza Akhtar 3 Feb 2026 10:27Hi Dana, Following our recent call, I would like to get the kickoff for your Growth implementation into diaries. Your contract started on 2 Feb 2026, so we are keen to get going while the team has some momentum. I am thinking of a session of about ninety minutes. I would use it to walk through the plan, agree which sources we connect first, and confirm who on your side will own each one. I have Thursday morning or Friday afternoon free this week. If neither suits, let me know what does and I will work around you. Two things would help me prepare: - Who should be in the room? Ideally someone who knows the tenant ticketing, someone who looks after the lease-renewal calls, and whoever holds the service contracts. - Who will be our technical contact for the Snowflake account? No need for a long answer, a couple of names is fine. Best, Hamza Implementation Consultant, BB-Demo
- Dana Whitaker 4 Feb 2026 10:53Hamza, Thanks for this. Friday afternoon works for me, say 14:00, if that is still free on your side. For the room, I will be there, plus one of our operations managers who deals with the tenant tickets, and someone from the leasing team for the renewal calls. The service contracts sit with our facilities group, so I will ask whether their lead can join for the last part. On the Snowflake side I need to check who in IT is best placed. I will come back to you on that before Friday, I just do not want to give you the wrong person. Speak soon, Dana On 3 Feb 2026, at 10:27, Hamza Akhtar wrote: > Hi Dana, > > Following our recent call, I would like to get the kickoff for your Growth implementation into diaries.
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