Scheduling the next QBR
Email thread Harrowden Foods: documents · cs
Gemma Holt accepts Thursday at 10:00 for the next QBR, subject to Rajesh confirming. She again asks for customer service to be given access and will send names early next week.
What was said
What this says
Current to 11 Oct 26Gemma Holt accepts Thursday at 10:00 for the next QBR, subject to Rajesh confirming. She again asks for customer service to be given access and will send names early next week.
Ask: Amara Obi wants an hour-long QBR with Rajesh present to see usage by team, and asks who else needs access. Gemma accepts Thursday at 10:00.
Customer view: positive and engaged. Kelly has been asking again about customer service access, and Gemma wants time to show the planners what account managers do with the brain.
Next: Amara pencils in the slot and agenda, and will check set-up needs once the names arrive.
The thread
Updated 9 Oct 26Messages
Amara Obi 18 Sep 2026 08:27Hi Gemma, Quick one. Let's get the next QBR in the diary. I'd like to keep it to an hour, and it would be good to have Rajesh there as well, since he'll want to see the usage by team. Could you do Tuesday or Thursday next week? I'm free in the morning on both, say 10:00 or 11:00. If neither works, give me two slots that do and I'll fit around you. One more thing: who else should have access? If you have a name or two from customer service or planning, send them over and I'll include them in the review. Best, Amara
Gemma Holt 18 Sep 2026 09:45Hi Amara, Thursday at 10:00 works for me. I've had a look at Rajesh's diary and he should be free then, but I'll confirm with him properly this afternoon so we don't double book. On access, yes, can we get customer service on? Kelly has been asking again, so I'll send you the names early next week. I'd also like to show the planners what the account managers are doing with it, so maybe we can build a few minutes into the agenda for that. Cheers, Gemma- Amara Obi 18 Sep 2026 10:52Lovely, thank you. I'll pencil in Thursday at 10:00 and send an invite once you've heard back from Rajesh. I'll put the usage view and a short list of questions on the agenda, plus a slot for the customer service and planners discussion. If you send the names early in the week, I can check what they would need to be set up with before we meet, so we're not just talking in the abstract. Best, Amara