What was said
What this says
Current to 11 Oct 26Billing note: Rachel Dunmore sent Rajesh Mistry invoice INV-009-0003 for the additional users, £4,405 net and £5,286 gross, due 18 Jul 2026, and asked for a PO number. There is no customer response in the thread.
Ask: Rachel asked Rajesh to confirm the PO number so the invoice can be matched in his accounts payable. She also invited him to flag any mismatch with the signed order form.
Customer view: no reply is in the thread, so the evidence does not show whether the PO number was supplied or the invoice paid.
Next: Rachel to chase the PO number if none arrives before the due date.
The thread
Updated 9 Oct 26Messages
- Rachel Dunmore 18 Jun 2026 12:32Dear Rajesh, Please find attached invoice INV-009-0003 for the additional users on your Growth subscription, which brings your licence to 60 users. For your records: - Net amount: £4,405 - VAT: £881 - Gross amount: £5,286 - Issued: 18 Jun 2026 - Due: 18 Jul 2026 Could you confirm the PO number so we can quote it on our side and make sure the invoice is matched correctly in your accounts payable? If anything on the invoice doesn't match the signed order form, please let me know and I will check it. Kind regards, Rachel Dunmore, Finance Manager