What was said
What this says
Current to 11 Oct 26Lewis Kerr sent Rajesh Mistry an order form at £4,405 plus VAT, co-termed to the 4 Jan 2027 renewal. Rajesh checked usage and cost per head, then returned it signed; Lewis confirmed receipt on 18 Jun 2026.
Ask: Rajesh wanted two things before signing: evidence of usage growth and the cost per head, plus confirmation of co-terming.
Customer view: he said usage was up well on the previous quarter and that he does not add seats for shelfware. He then signed.
Next: Gemma sends the planner names for set-up, and finance raises the invoice. The thread shows the signed form received but does not show the executed copy itself.
The thread
Updated 9 Oct 26Messages
- Lewis Kerr 15 Jun 2026 17:29Rajesh, Thank you for your time on the call. As discussed, I've attached the order form for the additional users on your Growth subscription, for signature. To put a number on it, the order form comes to £4,405 plus VAT. It is co-termed to your renewal on 4 Jan 2027, so you will have one renewal date to manage rather than two. The licence moves from 40 users to the larger number we talked through, and nothing else about your current terms changes. If you can sign it this week we can have the extra users switched on for your planners without delay. I'll send that over today if you need a PDF copy in a different layout. Kind regards, Lewis
- Rajesh Mistry 16 Jun 2026 14:45Lewis, Thanks. Two points before I sign. First, usage. I've looked at the figures Gemma pulled and they are up well on the previous quarter, which is what I wanted to see. I don't add seats for shelfware, so that matters. Second, cost per head. Can you confirm in one line what the add-on works out at per user, so I can set it against the original 40? And please confirm again that it co-terms with the January renewal. Once I have that I can sign. Regards, Rajesh
- Lewis Kerr 18 Jun 2026 16:29Rajesh, Thank you, and thanks for sending the signed order form back. Received. On your two points: the cost per head is set out on the order form, and I've confirmed with our finance team that the add-on is co-termed to your renewal on 4 Jan 2027, as agreed. You will see one renewal conversation, not two. Our finance team will raise the invoice for the add-on and it should reach you shortly. Your planners can be set up as soon as Gemma sends me the list of names. Kind regards, Lewis