Finding a time to talk through the add-on

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Rajesh Mistry accepted a Friday 10:00 call on 10 Jun 2026 about additional users. He wants usage figures beforehand and cost per head split out, and will decide once he sees it is used.

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Rajesh Mistry accepted a Friday 10:00 call on 10 Jun 2026 about additional users. He wants usage figures beforehand and cost per head split out, and will decide once he sees it is used.

Ask: Rajesh wants the usage figures sent ahead and cost per head split out, not a total. He prefers co-termed, if possible.

Customer view: open but conditional. He says he will move quickly if usage is shown.

Next: Lewis to send the figures before the call and bring a quote with a per-head split. Usage is the test for this add-on.

AI · claude-sonnet-5-5 · 11 Oct 2026

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Updated 9 Oct 26

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First message2026-06-10

Last message2026-06-10

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Lewis Kerr 10 Jun 2026 15:20
to Rajesh Mistry
Dear Rajesh, Thank you for your time on the phone earlier. As promised, I'd like to put a short call in the diary so we can go through the commercial terms for the additional users properly, and agree what you'd like to buy and by when. I know you like to see usage before anything is signed, so I'll bring the figures for your 40 licensed users, including how many are active and who is asking the questions. I'll also bring the quote itself, co-termed to your renewal, with the VAT position stated clearly. I won't quote anything from memory. Would Friday at 10:00 work for you? If not, Monday morning is also open on my side, and I can be flexible on the time. I'll send that over today once you confirm. Kind regards, Lewis Lewis Kerr Account Executive, BB-Demo
Rajesh Mistry 10 Jun 2026 15:38
to Lewis Kerr
Lewis, Friday at 10:00 is fine. Two things before then. Send the usage figures ahead of the call so I can read them first. And I want the cost per head, split out, not just a total. If it can be co-termed, good. I'd rather make the decision once I've seen it's being used. Show me it's used and we can move quickly. Regards, Rajesh

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