Booking time to discuss the Harrowden Foods terms

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Rajesh Mistry, who signs, accepted a terms call and listed three points: cost per head, the implementation and subscription split, and day-to-day use by other teams. He does not want to pay for something that sits unused.

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Current to 11 Oct 26

Rajesh Mistry, who signs, accepted a terms call and listed three points: cost per head, the implementation and subscription split, and day-to-day use by other teams. He does not want to pay for something that sits unused.

Ask: Rajesh wants cost per head now and when users are added, and the implementation fee separated from the subscription. He also wants evidence of how other teams use it.

Customer view: His value question is the sharpest in the thread, framed as a worry about unused software. He wants pricing he can check against budget with VAT shown separately.

Next: Lewis Kerr prepares answers for the call the next day at 14:00.

AI · claude-sonnet-5-5 · 11 Oct 2026

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Updated 9 Oct 26

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First message2025-11-20

Last message2025-11-20

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Lewis Kerr 20 Nov 2025 09:20
to Rajesh Mistry
Dear Rajesh, Gemma tells me you've now been through the proposal and have a few points on the terms. I'd like to book a call so we can go through them properly and agree what is needed to move to an order form. I think half an hour is enough. I can do tomorrow at any time after 11:00, or Monday morning if that suits you better. It would help if you could tell me in advance which points you want to cover, so I come prepared with the right answers and don't quote anything from memory. Kind regards, Lewis Lewis Kerr Account Executive, BB-Demo
Rajesh Mistry 20 Nov 2025 12:02
to Lewis Kerr
Lewis, Thanks. Tomorrow at 14:00 works. Three points to cover. First, the cost per head once the users are on, and what it looks like if we add more later. Second, how the implementation fee and the subscription are separated. Third, what you can show me on how other teams use it day to day. I don't want to pay for something that sits unused. Please send the pricing in a form I can check against our budget, with VAT shown separately. Regards, Rajesh

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