Calderbrook renewal: what happens next

Amara, I understand you now look after the Calderbrook account. I've had the renewal notice from Marcus this morning, so I assume the account has moved around again. To be clear about where we are: the renewal is being reviewed against the platform strategy, and we're building that capability in-house. I'd like to understand what BB-Demo is proposing, what the term looks like and what our exit position would be. Please send the proposal in writing. I'm not going to commit to anything while the review is in progress. Craig Oduya, Director of Digital and Data

Hi Craig, Thanks for your note, and fair point on the account moving around. I'm new to Calderbrook, so I'll tell you what I know and what I don't yet, rather than pretend I've been here all along. Here's what the numbers say and what's on the table: - Your Growth subscription is £44,000 a year with 40 licensed users, and the current term ends on 1 Sep 2026. - The renewal notice is at the v2 list price for Growth, which is higher than what you pay today. That is a standard step for customers who signed under the earlier price book. I've copied Tom, who owns the commercial side, and he'll send the exact figure and the order form wording in writing. - On usage, a small number of people are active day to day, and it is lower than last quarter. I'd rather we looked at that together than have you hear it second hand. On exit: the brain runs inside your own Snowflake account, so the data stays with you. Marcus has offered a short inventory of what's configured, and I'm happy to pick that up and make sure it's in your hands. Who else should have access to this conversation on your side? If your platform team is part of the review, I'd be glad to include them. Let's get a call in the diary. I'll send some options. Best, Amara