What was said
What this says
Current to 10 Oct 26Marketing invitation sent on 10 Sep 2026 to Douglas Baird for a webinar on 24 Sep 2026 about reading renewal risk across calls, tickets and invoices. There is no customer response in the thread.
Ask: Alice Brewer invited Douglas, noting he is welcome whether or not he is a customer at the moment. It is an event invitation with no commercial content.
Customer view: none recorded, as there is no customer response in the thread. The evidence does not show whether he attended or whether it relates to his later email.
The thread
Updated 9 Oct 26Typeevent
Messages1
First message2026-09-10
Last message2026-09-10
Emailmade from
Messages
- Alice Brewer 10 Sep 2026 08:24Dear Douglas, We are running an online webinar on Thursday 24 September 2026 called "Your renewals, read by the brain". The session looks at how teams in administration and services businesses use the brain to see renewal risk earlier, by reading calls, tickets and invoices together rather than one system at a time. It is short, practical and built around real examples. You are welcome whether or not you are a customer at the moment. If it would be useful, reply and I will send you the link. Best, Alice Alice Brewer Head of Marketing, BB-Demo
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