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Brackwell check-in - finding half an hour

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Brackwell Freight Ltd: documents logo Brackwell Freight Ltd: documents · cs

Marcus Bell asked Liam Doherty for a check-in on lower logins ahead of the 30 Nov 2026 renewal. Liam accepted, blamed stretched time and depot managers drifting off, and asked for a logins-by-depot list.

What was said

What this says

Current to 10 Oct 26

Marcus Bell asked Liam Doherty for a check-in on lower logins ahead of the 30 Nov 2026 renewal. Liam accepted, blamed stretched time and depot managers drifting off, and asked for a logins-by-depot list.

Ask: Marcus wants half an hour to review lower logins, which depots have gone quiet and any blockers before the contract renewal on 30 Nov 2026.

Customer view: Liam is not surprised the usage dipped. He wants the depots on it, "one view, not six spreadsheets", and wants the logged-in list by depot first, with Aisha copied.

Next: Send the depot list and book a Thursday morning slot. The evidence does not show a date being fixed.

AI · claude-sonnet-5-5 · 10 Oct 2026

The thread

Updated 9 Oct 26
Typecs
Messages2
First message2026-06-01
Last message2026-06-01

Messages

  1. Marcus Bell
    Marcus Bell 1 Jun 2026 08:21
    to Liam Doherty
    Hi Liam, Hope the week's started well. I'd like to get a check-in in the diary for the brain at Brackwell, ideally this week or early next. I've pulled the numbers for the last few months and there are a few things I'd like to go through with you: - how many people are logging in compared with earlier in the year (it's lower, and I'd like to understand why from your side) - which depots are using it and which have gone quiet - anything that's got in the way, or that you'd like us to sort before the contract comes up for renewal on 30 Nov 2026 Nothing urgent and nothing wrong that I know of. I'd just rather have the conversation now than leave it. I know you've got a lot on. Shall we book half an hour? Happy to jump on a call whenever suits, and I'll share my screen so we can look at the usage together. Thanks, Marcus
  2. Liam Doherty
    Liam Doherty 1 Jun 2026 11:15
    to Marcus Bell
    Marcus, Love that you've pulled the numbers, thanks. Honestly not surprised it's dipped. I've been stretched, and the depot managers drifted off it. Can we get the depots on it? That was always the point, one view, not six spreadsheets. Half an hour works. Thursday morning is best for me, before the diary fills up. Sooner is better than later, it gets tighter as the month goes on. One ask: send me the list of who's logged in by depot before we speak, so I can see who I need to chase. Aisha has been keeping an eye on the admin side, so it's worth copying her in on that. Cheers, Liam

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