Fenmoor invoice for the implementation
Email thread Fenmoor Specialty Underwriting: documents · billing
Logistical billing note: Nell Ashcombe sent Harriet Gale the implementation invoice directly, with payment due on 18 Jul 2024. There is no customer response in the thread.
What was said
What this says
Current to 10 Oct 26Logistical billing note: Nell Ashcombe sent Harriet Gale the implementation invoice directly, with payment due on 18 Jul 2024. There is no customer response in the thread.
Ask: Nell asks Harriet to check that the net amount, VAT and gross amount reconcile line for line to the executed order form. She offers to re-issue the invoice or change the VAT period or purchase order wording.
Customer view: there is no reply from Harriet in the thread, so the evidence does not show whether the invoice was accepted or queried.
Next: confirm with Harriet that the invoice reconciled before the due date.
The thread
Updated 9 Oct 26Messages
Nell Ashcombe 18 Jun 2024 09:43Hello Harriet, I'm writing so you have the invoice from us directly, rather than finding it in a system notification. It was issued today, 18 Jun 2024, and payment is due on 18 Jul 2024, on our standard thirty-day terms. The net amount, the VAT and the gross amount are all shown separately on the invoice, and they should reconcile line for line to the executed order form. If anything doesn't trace back to the form, tell me and I'll have it re-issued. I'd rather you flagged it now than raised it for audit purposes later. If you need the VAT period or the purchase order wording changed, send me what you need and I'll sort it on our side. Best, Nell