Wiesenthal Software - Proposal
Documentfinal Wiesenthal Software · proposal · final · 1 Oct 2026
A one-page proposal from Matteo Ricci for the Starter tier: £6,000 implementation plus a £22k year-one subscription, £28k total first year. It states no availability or P1 response figures. It is an open item until an order form is signed.
What it says
What this says
As at Fri 9 Oct 2026A one-page proposal from Matteo Ricci for the Starter tier: £6,000 implementation plus a £22k year-one subscription, £28k total first year. It states no availability or P1 response figures. It is an open item until an order form is signed.
What it is: a proposal dated 1 Oct 2026, filed as final, for Starter: one customer success team, up to 15 users, four connectors, search, pages and chat. It is a sales document, not executed paper.
Commits: the table gives "Implementation | £6,000" and "Year one annual subscription | £22k", with a first-year total of £28k. "You commit for one year; first payment on signature. Thirty-day notice to cancel at each renewal."
Unusual: the stated notice to cancel at each renewal is worth checking against the order form. Implementation takes four weeks, but go-live is only "shortly after", with no connector date.
Not settled: no availability, P1 response, refresh deadline or service credit is stated. The signed order form, the IT governance discussion and the signatory are not shown.
As found in this document
As at Fri 9 Oct 2026- Price£22,000Source: the AI read of this record
- Implementation£6,000Source: the AI read of this record
- Year one annual subscription£22,000Source: the AI read of this record
- Total first year£28,000Source: the AI read of this record
- Commitment periodYou commit for one yearSource: the AI read of this record
- Billingfirst payment on signatureSource: the AI read of this record
- NoticeThirty-day notice to cancel at each renewalSource: the AI read of this record
- Implementation durationImplementation takes four weeks; your data layer goes live shortly afterSource: the AI read of this record
The document
Body
Wiesenthal Software, Proposal
Overview
Wiesenthal Software provides fleet-maintenance software for municipal utilities and bus operators. Your customer success team manages data across multiple systems today, making it challenging to respond quickly to customer needs and identify opportunities for expansion.
B-Glass for your team
BG-Demo's Starter tier creates a unified data layer for your customer success team, built and operated inside your own Snowflake account. Your team will search and analyse customer interactions in seconds, without manual exports or time-consuming report building.
What you get with Starter
- One customer success team
- Up to 15 users
- Four data connectors (such as CRM, support tickets, email, call recordings)
- Search, pages and conversational chat
- Regular check-in meetings with BG-Demo every six months
Commercial terms
| Item | Amount |
|---|---|
| Implementation | £6,000 |
| Year one annual subscription | £22k |
| Total first year | £28k |
You commit for one year; first payment on signature. Thirty-day notice to cancel at each renewal.
Read the whole document (1,417 characters)
Implementation takes four weeks; your data layer goes live shortly after.
Next steps
Please sign and return the attached order form. Before implementation begins, we'll arrange a brief discussion with your IT team to confirm data governance and access controls.
Best regards, Matteo
Unusual terms
As at Fri 9 Oct 2026- Thirty-day cancellation notice at each renewal
- First payment on signature
- Go-live date not fixed