Brazos Point Physical Therapy - Proposal v1
Documentdraft Brazos Point Physical Therapy · proposal · draft · 1 Oct 2026
Draft proposal dated 1 Oct 2026 from Jordan Pike for Growth tier: £50k a year plus £12k one-off implementation. States 99.5% availability and P1 first response within 1 business hour. Not an executed order form.
What it says
What this says
As at Fri 9 Oct 2026Draft proposal dated 1 Oct 2026 from Jordan Pike for Growth tier: £50k a year plus £12k one-off implementation. States 99.5% availability and P1 first response within 1 business hour. Not an executed order form.
What it is: a draft proposal (v1) prepared by Jordan Pike, Account Executive, for Brazos Point Physical Therapy's referral-relations team. It sets out Growth tier access, pricing and an 8 week implementation with a late November 2026 go-live target.
Commits: nothing binding, as it is an open proposal. It quotes "Availability SLA: 99.5%", "P1 support: first response within 1 business hour" and a nightly refresh "complete by 07:00 UK local time on business days". Price is £50k annually plus £12k one-off, £62k first-year total.
Unusual: the service credit is stated as 5% of monthly fee, where the brief gives 10% of one month's fee for Growth availability. The refresh deadline is in UK time for a US-based customer. The eight connectors have no "live within N days" commitment.
Not settled: no signature, no signatory at the customer, no discount and no start or renewal date. The evidence does not show whether the customer has responded.
As found in this document
As at Fri 9 Oct 2026- Price£50,000Source: the AI read of this record
- Growth tier subscription (annual)£50,000Source: the AI read of this record
- Implementation (one-off)£12,000Source: the AI read of this record
- Total first-year investment£62,000Source: the AI read of this record
- Year 2 onwards£50,000 annually (subject to standard 30-day renewal notice)Source: the AI read of this record
- Availability SLA99.5%Source: the AI read of this record
- P1 supportfirst response within 1 business hourSource: the AI read of this record
- Nightly data refreshcomplete by 07:00 UK local time on business daysSource: the AI read of this record
- Service credit5% of monthly fee for availability breachesSource: the AI read of this record
- Implementation timeline8 weeksSource: the AI read of this record
- Go-live targetLate November 2026Source: the AI read of this record
The document
Body
Brazos Point Physical Therapy - Proposal v1
Status: Draft Prepared by: Jordan Pike, Account Executive Date: 1 Oct 2026
Executive Summary
Brazos Point Physical Therapy is evaluating B-Glass to help its referral-relations team access patient referral trends, referrer performance, and other business data without manual reconciliation across systems. This proposal outlines Growth tier access, pricing and implementation.
Current Situation
Your referral-relations team currently reconciles referral sources and patterns across multiple systems (CRM, scheduling, billing). This is manual, slow and prone to error. The brain will provide a single AI-queryable layer over all your data, letting your teams answer their own questions in minutes.
Solution: Growth Tier
What you get:
- Up to 40 users across your referral and operations teams
- Access to eight data connectors (CRM, scheduling, billing, customer communications, etc.)
- Dashboards builder: your teams create their own reports and dashboards
- Chat and natural-language search: ask the brain questions in plain English
- Quarterly business reviews with our success team
Read the whole document (2,375 characters)
Implementation timeline: 8 weeks Go-live target: Late November 2026
Your data lives in your own Snowflake account at all times. We build the brain inside it. You control access, data governance and retention.
Pricing
| Item | Amount |
|---|---|
| Growth tier subscription (annual) | £50k |
| Implementation (one-off) | £12k |
| Total first-year investment | £62k |
Year 2 onwards: £50k annually (subject to standard 30-day renewal notice).
Support and Service Levels
Growth tier includes:
- Availability SLA: 99.5%
- P1 support: first response within 1 business hour
- Nightly data refresh (complete by 07:00 UK local time on business days)
- Quarterly QBRs with the BG-Demo success team
- Service credit: 5% of monthly fee for availability breaches
Premium support (named engineer, 07:00–20:00 UK) is available as an add-on at renewal.
Next Steps
- Review this proposal with your finance and IT teams
- Confirm the list of eight data connectors and sources
- Confirm go-live date and team members for implementation kickoff
- Return signed order form (under the MSA) to proceed
We're here to answer any questions. What would make this a yes?
Unusual terms
As at Fri 9 Oct 2026- Service credit stated as 5% of monthly fee
- Refresh deadline in UK local time
- Premium support only as add-on at renewal