Whitlingham Wealth - Master Services Agreement (signed)
Documentexecuted Whitlingham Wealth · contract · executed · 8 Nov 2024
Executed MSA dated 8 Nov 2024 for the Growth tier, 22 Nov 2024 to 21 Nov 2025. Availability 99.5%, P1 first response 1 business hour. Subscription £40k a year after a 10% discount, plus £12k implementation; total contract value £52k.
What it says
What this says
As at Fri 9 Oct 2026Executed MSA dated 8 Nov 2024 for the Growth tier, 22 Nov 2024 to 21 Nov 2025. Availability 99.5%, P1 first response 1 business hour. Subscription £40k a year after a 10% discount, plus £12k implementation; total contract value £52k.
What it is: an executed contract between BG-Demo Limited and Whitlingham Wealth. It covers B-Glass on the Growth tier with an 8 week implementation of up to 8 connectors.
Commits: "Availability: 99.5% (measured monthly)" and "P1 first response: 1 business hour". Billing is annual in advance, implementation on commencement, "30 days from invoice".
Unusual: a 10% discount on the Growth list price of £44k, which brief rules limit to the first term. Termination is on "90 days' written notice at the end of any term".
Not settled: the text gives no renewal price and no v1 or v2 price book reference. It does not show what happened after 21 Nov 2025, and the customer signatory is not named. The signature lines are blank in the text, although the stored status is executed.
As found in this document
As at Fri 9 Oct 2026- Date end21 Nov 2025Source: the AI read of this record
- Date signed8 Nov 2024Source: the AI read of this record
- Date start22 Nov 2024Source: the AI read of this record
- Price£39,600Source: the AI read of this record
- Availability99.5% (measured monthly)Source: the AI read of this record
- P1 first response1 business hourSource: the AI read of this record
- Service credit10% of one month's subscription fee for each month with an availability breachSource: the AI read of this record
- Annual subscription£39,600, billed in advance before the service yearSource: the AI read of this record
- Implementation£12,000, billed on commencementSource: the AI read of this record
- Payment terms30 days from invoiceSource: the AI read of this record
- Total contract value£51,600Source: the AI read of this record
- Termination90 days' written notice at the end of any termSource: the AI read of this record
The document
Body
Whitlingham Wealth, Master Services Agreement
This Agreement is entered into on 8 November 2024 between BG-Demo Limited and Whitlingham Wealth.
1. Services
BG-Demo will provide B-Glass on the Growth tier from 22 November 2024 to 21 November 2025.
| Line item | Unit price | Discount | Net | Recurring |
|---|---|---|---|---|
| B-Glass – Growth | £44k | 10% | £40k | Yes |
| Implementation – Growth (8 weeks, up to 8 connectors) | £12k | , | £12k | No |
Total contract value: £52k
2. Billing
- Annual subscription: £40k, billed in advance before the service year
- Implementation: £12k, billed on commencement
- Payment terms: 30 days from invoice
3. Service Levels
- Availability: 99.5% (measured monthly)
- P1 first response: 1 business hour
- Service credit: 10% of one month's subscription fee for each month with an availability breach
4. Term and Renewal
The initial term runs from 22 November 2024 to 21 November 2025. Renewal terms are annual unless otherwise agreed. Either party may terminate on 90 days' written notice at the end of any term.
5. Liability
Read the whole document (1,618 characters)
Neither party limits liability for death, personal injury or fraud. For all other claims, each party's liability is limited to the fees paid or payable under this Agreement in the 12 months before the claim.
Signature
For BG-Demo Limited:
Signed: ________________________
Name: Priya Raman
Title: Account Executive
Date: 8 November 2024
For Whitlingham Wealth:
Signed: ________________________
Title: Authorised Signatory
Date: 8 November 2024
Unusual terms
As at Fri 9 Oct 2026- 10% discount on Growth subscription
- Renewal terms annual unless otherwise agreed
- 90 days' written notice at end of any term