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Leiekant Accountants - Master Services Agreement (signed)

Documentexecuted

Leiekant Accountants logo Leiekant Accountants · contract · executed · 20 Feb 2026

Executed Master Services Agreement for the Starter subscription, running 6 Mar 2026 to 5 Mar 2027. It commits 99.5% availability and a 4 business hours P1 first response. Subscription is £22k per year, with a £6,000 implementation fee.

What it says

What this says

As at Fri 9 Oct 2026

Executed Master Services Agreement for the Starter subscription, running 6 Mar 2026 to 5 Mar 2027. It commits 99.5% availability and a 4 business hours P1 first response. Subscription is £22k per year, with a £6,000 implementation fee.

What it is: The executed MSA between BG-Demo Limited and Leiekant Accountants for B-Glass Starter subscription. The header and the text both mark it executed.

Commits: Availability "99.5%", P1 first response "4 business hours", and a service credit of "5% of one month's fee per month of breach" on an availability basis only. The annual fee is £22k in advance, implementation £6,000 on execution, and invoices are due "within 30 days of receipt".

Unusual: Nothing departs from the standard Starter terms. The subscription price matches the v2 list. Non-renewal needs "90 days' written notice", so the notice window falls before the 5 Mar 2027 end date.

Not settled: The customer signature block shows no named signatory, only "Authorised Signatory" with a blank line. The text states no connector delivery dates and does not say whether renewal is automatic.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

As found in this document

As at Fri 9 Oct 2026
  • Date end5 Mar 2027Source: the AI read of this record
  • Date renewal5 Mar 2027Source: the AI read of this record
  • Date signed20 Feb 2026Source: the AI read of this record
  • Date start6 Mar 2026Source: the AI read of this record
  • Price£22,000Source: the AI read of this record
  • Availability99.5%Source: the AI read of this record
  • P1 first response4 business hoursSource: the AI read of this record
  • Service credit basisAvailabilitySource: the AI read of this record
  • Service credit5% of one month's fee per month of breachSource: the AI read of this record
  • Annual subscription fee£22,000, payable in advance at the start of the subscription period and on each anniversarySource: the AI read of this record
  • Implementation fee£6,000, payable upon execution of this AgreementSource: the AI read of this record
  • Total Contract Value£28,000Source: the AI read of this record
  • Payment termsAll invoices are due within 30 days of receiptSource: the AI read of this record
  • BillingThe subscription is billed annuallySource: the AI read of this record
  • Non-renewal notice90 days' written notice of non-renewalSource: the AI read of this record

Body

Leiekant Accountants - Master Services Agreement

Executed

1. Parties

This Agreement is between:

  • BG-Demo Limited ("Provider"), a company registered in England
  • Leiekant Accountants ("Customer"), a company registered in Belgium

2. Services

The Provider shall deliver B-Glass – Starter subscription service, enabling the Customer's teams to query and analyse data integrated from the Customer's business systems.

2.1 Scope

The service includes:

  • Access for one team
  • Support for up to 15 users
  • Up to 4 connected data sources
  • Core features: pages, chat and search
  • Scheduled six-monthly check-ins

2.2 Service Levels

MetricCommitment
Availability99.5%
P1 first response4 business hours
Service credit basisAvailability
Service credit5% of one month's fee per month of breach

3. Term

  • Start Date: 6 March 2026
  • End Date: 5 March 2027

4. Pricing and Billing

Read the whole document (2,338 characters)
DescriptionQuantityUnit PriceNet Amount
B-Glass – Starter1£22k£22k
Implementation – Starter (4 weeks, up to 4 connectors)1£6,000£6,000
Total Contract Value£28k

4.1 Subscription Fees

The annual subscription fee is £22k, payable in advance at the start of the subscription period and on each anniversary.

4.2 Implementation Fees

The one-off implementation fee is £6,000, payable upon execution of this Agreement.

4.3 Payment Terms

All invoices are due within 30 days of receipt.

4.4 Billing

The subscription is billed annually.

5. Confidentiality

Each party shall keep the other's confidential information secure and shall not disclose it without prior written consent.

6. Termination

This Agreement shall continue for the stated term unless either party gives 90 days' written notice of non-renewal.

7. Limitation of Liability

Neither party shall be liable for indirect or consequential damages arising from this Agreement.

8. Governing Law

This Agreement shall be governed by the laws of England and Wales.


Signatures

For BG-Demo Limited:

Matteo Ricci Account Executive BG-Demo Limited

Date: 20 February 2026

For Leiekant Accountants:

_________________________ Authorised Signatory Leiekant Accountants

Date: 20 February 2026

Documentsmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help

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