What it says
What this says
Current to 13 Oct 26Executed order form dated 15 Aug 2025 for the Starter tier: 99.5% availability, P1 first response of 4 business hours, subscription £20k less 5% (£19k), plus £6,000 implementation. Term runs 29 Aug 2025 to 28 Aug 2026.
What it is: an executed order form under the MSA and DPA both dated 15 August 2025, between Kilcolgan Payments Limited and BB-Demo Limited. Lewis Kerr is the BB-Demo Account Executive on the account.
Commits: "Annual in advance" billing, "Net 30 days from invoice date", 99.5% availability, P1 first response of 4 business hours, and a 5% monthly service credit for an availability breach.
Unusual: a 5% first-term discount on the subscription, and the Starter list price of £20k is the v1 figure. No freshness credit applies, as is standard for Starter.
Not settled: the signatory names are blank in the text. The document states no renewal terms or notice period, and the service end date of 28 Aug 2026 has passed as of today, so the evidence does not show what governs the account now.
As found in this document
Current to 9 Oct 26- Date end28 Aug 2026Source: object_read:doc_178_006
- Date signed15 Aug 2025Source: object_read:doc_178_006
- Date start29 Aug 2025Source: object_read:doc_178_006
- Price£18,525Source: object_read:doc_178_006
- Availability99.5%Source: object_read:doc_178_006
- P1 first response4 business hoursSource: object_read:doc_178_006
- Monthly service credit for availability breach5% of monthly subscription feeSource: object_read:doc_178_006
- Nightly data refreshby 07:00 customer local timeSource: object_read:doc_178_006
- Billing frequencyAnnual in advanceSource: object_read:doc_178_006
- Payment termsNet 30 days from invoice dateSource: object_read:doc_178_006
- Invoice timingUpon execution of this Order Form and commencement of ImplementationUpon execution of this Order Form and commencement of Implementation · Source: object_read:doc_178_006
- Subscription price£19,500 unit price, 5% discount, £18,525£19,500 unit price, 5% discount, £18,525 · Source: object_read:doc_178_006
- Implementation£6,000, four weeks, up to 4 connectors£6,000, four weeks, up to 4 connectors · Source: object_read:doc_178_006
The document
Body
Order Form
Date: 15 August 2025 | Version: 1
Customer: Kilcolgan Payments Limited, Dublin, Ireland
Provider: BB-Demo Limited, London, United Kingdom
Order Details
| Item | Quantity | Unit Price | Discount | Amount |
|---|---|---|---|---|
| Company Brain – Starter Tier (Annual Subscription) | 1 | £20k | 5% | £19k |
| Implementation – Starter (4 weeks, up to 4 connectors) | 1 | £6,000 | , | £6,000 |
| Total | £25k |
Terms
Service Start Date: 29 August 2025
Service End Date: 28 August 2026
Billing Frequency: Annual in advance
Payment Terms: Net 30 days from invoice date
Invoice Timing: Upon execution of this Order Form and commencement of Implementation
Included Services
Starter Tier Subscription
- Access to the Company Brain analytics platform
- Integration with up to 4 business systems (connectors)
- Up to 15 user accounts
- Natural language queries and basic dashboards
- 99.5% availability SLA
- Priority 1 support: 4 business hour response time
- Nightly data refresh by 07:00 customer local time
Implementation
Read the whole document (1,966 characters)
- Four-week onboarding programme
- Integration of up to 4 connectors
- User setup and training
- Go-live support
Service Levels
| Metric | Level |
|---|---|
| Availability | 99.5% |
| P1 First Response | 4 business hours |
| Monthly Service Credit for Availability Breach | 5% of monthly subscription fee |
Acceptance
The undersigned hereby accept this Order and agree to the terms and conditions of the Master Services Agreement dated 15 August 2025 and the Data Processing Agreement dated 15 August 2025.
Signatures
For BB-Demo Limited:
_________________________
Name: _________________________
Title: Authorised Signatory
Date: 15 August 2025
For Kilcolgan Payments Limited:
_________________________
Name: _________________________
Title: Authorised Signatory
Date: 15 August 2025
Unusual terms
Current to 9 Oct 26- 5% first-term discount on subscription