Kilcolgan Payments - Master Services Agreement (signed)
Documentexecuted Kilcolgan Payments · contract · executed · 2025-08-15
Executed MSA signed 15 Aug 2025 for Starter: 99.5% uptime, P1 response within 4 business hours, subscription £19k net after a 5% discount, plus £6,000 implementation. The term ran 29 Aug 2025 to 28 Aug 2026.
What it says
What this says
Current to 13 Oct 26Executed MSA signed 15 Aug 2025 for Starter: 99.5% uptime, P1 response within 4 business hours, subscription £19k net after a 5% discount, plus £6,000 implementation. The term ran 29 Aug 2025 to 28 Aug 2026.
What it is: The executed Master Services Agreement between BB-Demo Limited and Kilcolgan Payments Limited, authored on the BB-Demo side by Lewis Kerr, Account Executive. It covers the Starter subscription and a four-week implementation.
Commits: Subscription is £20k list less 5%, net £19k, billed "Annual in advance; Net 30 payment terms". Service levels are 99.5% uptime measured monthly, P1 response within 4 business hours, and a nightly refresh by 07:00 customer local time.
Unusual: The 5% first-term discount is within the 20% cap. Either party may terminate for convenience on 90 days' notice, which is looser than a fixed term suggests.
Not settled: The stated end date, 28 Aug 2026, is before the as-of date, and this document does not show whether the term was renewed. Renewal is "By mutual agreement or 90 days' notice of non-renewal", so no automatic extension is stated. Signatory names are blank in the text.
As found in this document
Current to 9 Oct 26- Date end28 Aug 2026Source: object_read:doc_178_004
- Date renewal28 Aug 2026Source: object_read:doc_178_004
- Date signed15 Aug 2025Source: object_read:doc_178_004
- Date start29 Aug 2025Source: object_read:doc_178_004
- Price£18,525Source: object_read:doc_178_004
- Subscription (Starter, net)£18,525Source: object_read:doc_178_004
- Implementation (Starter, 4 weeks, up to 4 connectors)£6,000Source: object_read:doc_178_004
- Total£24,525Source: object_read:doc_178_004
- BillingAnnual in advance; Net 30 payment termsAnnual in advance; Net 30 payment terms · Source: object_read:doc_178_004
- Availability99.5% uptime, measured monthlySource: object_read:doc_178_004
- SupportPriority 1 response within 4 business hoursPriority 1 response within 4 business hours · Source: object_read:doc_178_004
- Data refreshNightly by 07:00 customer local time, business daysNightly by 07:00 customer local time, business days · Source: object_read:doc_178_004
- Service credits5% of monthly fee per month of availability breach5% of monthly fee per month of availability breach · Source: object_read:doc_178_004
- RenewalBy mutual agreement or 90 days' notice of non-renewalBy mutual agreement or 90 days' notice of non-renewal · Source: object_read:doc_178_004
- Termination for convenience90 days' noticeSource: object_read:doc_178_004
The document
Body
Kilcolgan Payments
Master Services Agreement
Date Signed: 15 August 2025 | Version: 1 | Status: Executed
1. Parties
This Agreement is between BB-Demo Limited ("BB-Demo") and Kilcolgan Payments Limited ("Customer").
2. Services
BB-Demo shall provide access to the Company Brain, a data platform integrating the Customer's business systems, hosted within the Customer's Snowflake account.
3. Subscription and Pricing
| Item | Unit Price | Qty | Discount | Net |
|---|---|---|---|---|
| Company Brain – Starter | £20k | 1 | 5% | £19k |
| Implementation – Starter (4 weeks, up to 4 connectors) | £6,000 | 1 | , | £6,000 |
| Total | £25k |
Billing: Annual in advance; Net 30 payment terms.
4. Term
- Start: 29 August 2025
- Duration: 12 months
- End: 28 August 2026
- Renewal: By mutual agreement or 90 days' notice of non-renewal
5. Service Levels
Availability: 99.5% uptime, measured monthly
Support: Priority 1 response within 4 business hours
Data refresh: Nightly by 07:00 customer local time, business days
Service credits: 5% of monthly fee per month of availability breach
Read the whole document (2,032 characters)
6. Specifications
- Up to 4 connectors included
- Up to 15 users (Starter allowance)
- Customer retains ownership of all data
7. Liability
Neither party is liable for indirect or consequential damages.
8. Confidentiality
Each party shall maintain the other's confidential information.
9. Termination
Either party may terminate for convenience with 90 days' notice. BB-Demo may terminate immediately for material breach uncured within 30 days.
10. Governing Law
English law; courts of England and Wales.
Signatures
For BB-Demo Limited:
_________________________
Name: _________________________
Title: Authorised Signatory
Date: 15 August 2025
For Kilcolgan Payments Limited:
_________________________
Name: _________________________
Title: Authorised Signatory
Date: 15 August 2025
Unusual terms
Current to 9 Oct 26- 5% first-term discount
- 90 days' notice termination for convenience
- no automatic renewal stated