What it says
What this says
Current to 13 Oct 26Unexecuted draft MSA dated 30 Jul 2025 for a Starter subscription at £20k less 5%, plus £6,000 implementation, total £25k. Availability 99.5%, P1 response within 4 business hours. Term 29 Aug 2025 to 28 Aug 2026.
What it is: a draft Master Services Agreement between BB-Demo Limited and Kilcolgan Payments Limited, marked "This document has not been executed and does not constitute a binding agreement." It is filed in the customer's Contracts folder.
Commits (if executed): "99.5% uptime, measured monthly", P1 response "within 4 business hours", nightly refresh by 07:00, and service credits of "5% of monthly fee per month of availability breach". Billing is annual in advance, Net 30.
Unusual: a 5% first-term discount on the subscription, and termination for convenience by either party on 90 days' written notice. Renewal is by mutual agreement or 90 days' notice of non-renewal.
Not settled: the text does not show who signed or whether an executed copy exists. The stated end date of 28 Aug 2026 has passed, so any renewal position must come from executed paper, not this draft.
As found in this document
Current to 9 Oct 26- Date end28 Aug 2026Source: object_read:doc_178_003
- Date start29 Aug 2025Source: object_read:doc_178_003
- Price£24,525Source: object_read:doc_178_003
- Availability99.5% uptime, measured monthlySource: object_read:doc_178_003
- SupportPriority 1 response within 4 business hours (Starter tier)Priority 1 response within 4 business hours (Starter tier) · Source: object_read:doc_178_003
- Data refreshNightly completion by 07:00 customer local time, business daysNightly completion by 07:00 customer local time, business days · Source: object_read:doc_178_003
- Service credits5% of monthly fee per month of availability breach5% of monthly fee per month of availability breach · Source: object_read:doc_178_003
- Subscription price£19,500 less 5% discount, net £18,525£19,500 less 5% discount, net £18,525 · Source: object_read:doc_178_003
- Implementation fee£6,000 (4 weeks, up to 4 connectors)£6,000 (4 weeks, up to 4 connectors) · Source: object_read:doc_178_003
- BillingAnnual in advance; Net 30 payment termsAnnual in advance; Net 30 payment terms · Source: object_read:doc_178_003
- Term12 months, 29 August 2025 to 28 August 202612 months, 29 August 2025 to 28 August 2026 · Source: object_read:doc_178_003
- RenewalBy mutual agreement, or either party may provide 90 days' notice of non-renewalBy mutual agreement, or either party may provide 90 days' notice of non-renewal · Source: object_read:doc_178_003
- TerminationEither party may terminate for convenience with 90 days' written noticeEither party may terminate for convenience with 90 days' written notice · Source: object_read:doc_178_003
The document
Body
Kilcolgan Payments
Master Services Agreement v2, Draft
Date: 30 July 2025 | Version: 2 | Status: Draft
1. Parties
This Agreement is between BB-Demo Limited ("BB-Demo") and Kilcolgan Payments Limited ("Customer").
2. Services
BB-Demo shall provide access to the Company Brain, a data platform that integrates the Customer's systems, hosted within the Customer's Snowflake account.
3. Subscription and Pricing
| Item | Unit Price | Qty | Discount | Net |
|---|---|---|---|---|
| Company Brain – Starter | £20k | 1 | 5% | £19k |
| Implementation – Starter (4 weeks, up to 4 connectors) | £6,000 | 1 | , | £6,000 |
| Total | £25k |
Billing: Annual in advance; Net 30 payment terms.
4. Term
- Start: 29 August 2025
- Duration: 12 months
- End: 28 August 2026
- Renewal: By mutual agreement, or either party may provide 90 days' notice of non-renewal
5. Service Levels
Availability: 99.5% uptime, measured monthly
Support: Priority 1 response within 4 business hours (Starter tier)
Data refresh: Nightly completion by 07:00 customer local time, business days
Read the whole document (1,887 characters)
Service credits: 5% of monthly fee per month of availability breach
6. Specifications
- Up to 4 connectors included
- Up to 15 users (Starter allowance)
- Data remains customer-owned
7. Liability
Neither party is liable for indirect or consequential damages.
8. Confidentiality
Each party shall maintain the other's confidential information in confidence.
9. Termination
Either party may terminate for convenience with 90 days' written notice. BB-Demo may terminate immediately for material breach uncured within 30 days.
10. Governing Law
English law and the courts of England and Wales.
DRAFT, This document has not been executed and does not constitute a binding agreement.
Unusual terms
Current to 9 Oct 26- 5% discount on first-term subscription
- Termination for convenience on 90 days' notice
- 90 days' notice of non-renewal