What it says
What this says
As at Fri 9 Oct 2026Draft proposal dated 9 Jul 2025 from Lewis Kerr for B-Glass Starter: £6,000 implementation plus £19k for 12 months, £25k first year. Net 30 days, 90 days' notice to stop renewal. Valid for 14 days. States no availability or P1 response figures.
What it is: a sales proposal for a 12-month Starter engagement, marked "Status: Draft" and filed under the customer's Proposals folder. It is an open item, not a contract.
Commits: nothing binding, since it is "subject to contract and valid for 14 days from the date above". Scope is up to 15 users, up to 4 connectors, pages, chat, search and six-monthly check-ins.
Unusual: the subscription is £19k, which is not the v1 list figure of £20k in the company brief, and the proposal does not say why. Renewal is by anniversary unless "either party provides 90 days' notice".
Not settled: signature, the executed order form, connector delivery dates and service levels. The validity window has long passed, so any live terms must come from an executed order form, which this document does not show.
As found in this document
As at Fri 9 Oct 2026- Price£24,525Source: the AI read of this record
- Implementation fee£6,000Source: the AI read of this record
- B-Glass Starter, 12 months, annual licence£18,525Source: the AI read of this record
- Total first year£24,525Source: the AI read of this record
- Payment termsNet 30 daysSource: the AI read of this record
- Renewal and noticeAnnual subscription renews on anniversary unless either party provides 90 days' noticeSource: the AI read of this record
- Implementation duration4 weeksSource: the AI read of this record
- Proposal validityvalid for 14 days from the date aboveSource: the AI read of this record
The document
Body
Kilcolgan Payments - Proposal v1
Status: Draft Version: 1 Date: 9 Jul 2025 Prepared by: Lewis Kerr, Account Executive
Executive Summary
This proposal outlines a 12-month engagement for Kilcolgan Payments to implement and operate B-Glass – Starter tier. The brain will enable your client services team to view each client's collections, disputes and helpdesk tickets in a unified interface, eliminating manual reconciliation and improving first-call resolution.
Business Context
Kilcolgan Payments processes collections for property management and utilities accounts. Client services currently reconciles data across multiple systems to handle queries and disputes. B-Glass will consolidate this view, reducing resolution time and improving client satisfaction.
Proposed Solution
Product: B-Glass – Starter
Scope:
- Up to 15 users from client services
- Up to 4 system connectors (target: accounting system, helpdesk, email, CRM)
- Pages and chat interface
- Search across all connected data
- Six-monthly check-ins with BG-Demo
Read the whole document (2,021 characters)
Implementation:
- Duration: 4 weeks
- Dedicated implementation consultant
- Configuration of initial connectors
- User access provisioning and training
- Hypercare support for first fortnight
Pricing
| Item | Amount |
|---|---|
| Implementation – Starter (4 weeks, up to 4 connectors) | £6,000 |
| B-Glass – Starter (12 months, annual licence) | £19k |
| Total First Year | £25k |
Terms: Net 30 days. Annual subscription renews on anniversary unless either party provides 90 days' notice.
Next Steps
We propose the following path forward:
- Confirm scope and user count
- Schedule discovery call with your team
- Technical review of source systems
- Finalise and execute order form
- Implementation kick-off
Proposed Timeline: Order signature by end of July 2025; implementation start in early August 2025.
This proposal is subject to contract and valid for 14 days from the date above.
Unusual terms
As at Fri 9 Oct 2026- Subscription £18,525 differs from v1 list
- 90 days' notice by either party
- 14-day validity