Oosterdijk Logistiek - Order Form (signed)
Documentexecuted Oosterdijk Logistiek · order_form · executed · 2025-12-12
Executed order form for the Growth subscription at £50k a year plus £12k implementation, total £62k. Service period 29 Dec 2025 to 28 Dec 2026. Availability 99.5%, P1 first response 1 business hour, billed quarterly in advance.
What it says
What this says
Current to 13 Oct 26Executed order form for the Growth subscription at £50k a year plus £12k implementation, total £62k. Service period 29 Dec 2025 to 28 Dec 2026. Availability 99.5%, P1 first response 1 business hour, billed quarterly in advance.
What it is: an executed order form between Oosterdijk Logistiek and BB-Demo Ltd, executed on 12 December 2025. It covers a Growth subscription and the Growth implementation, total £62k.
Commits: "Availability: 99.5% (excludes scheduled maintenance)", "P1 first response: 1 business hour" and a nightly refresh "by 07:00 UK time on business days". Billing is "Quarterly in advance", payment "30 days net", implementation "£12k on signature".
Unusual: the subscription is priced at the v2 Growth list of £50k, and billing is quarterly rather than annual in advance. The service credit covers availability shortfall only.
Not settled: the text states no renewal clause, notice period or auto-renewal, and no connector go-live dates. The service period ends 28 Dec 2026, so a renewal conversation is due.
As found in this document
Current to 9 Oct 26- Date end28 Dec 2026Source: object_read:doc_176_008
- Date signed12 Dec 2025Source: object_read:doc_176_008
- Date start29 Dec 2025Source: object_read:doc_176_008
- Price£50,000Source: object_read:doc_176_008
- Availability99.5% (excludes scheduled maintenance)99.5% (excludes scheduled maintenance) · Source: object_read:doc_176_008
- P1 first response1 business hourSource: object_read:doc_176_008
- Data refreshnightly, by 07:00 UK time on business daysnightly, by 07:00 UK time on business days · Source: object_read:doc_176_008
- Service credit10% of monthly fee per month of availability shortfall10% of monthly fee per month of availability shortfall · Source: object_read:doc_176_008
- Annual subscription£50,000Source: object_read:doc_176_008
- Implementation£12,000 on signatureSource: object_read:doc_176_008
- Billing cycleQuarterly in advanceSource: object_read:doc_176_008
- Payment terms30 days netSource: object_read:doc_176_008
- Users included40 active usersSource: object_read:doc_176_008
- Connectors8 data connectors (hard limit)Source: object_read:doc_176_008
The document
Body
Oosterdijk Logistiek, Order Form
Parties
| Customer | Oosterdijk Logistiek, Venlo, Netherlands |
| Supplier | BB-Demo Ltd, London, United Kingdom |
Service Period
Start: 29 December 2025 End: 28 December 2026
Order
| Description | SKU | Qty | Unit Price | Net Amount |
|---|---|---|---|---|
| Company Brain – Growth | SUB-GROWTH | 1 | £50k | £50k |
| Implementation – Growth (8 weeks, up to 8 connectors) | IMP-GROWTH | 1 | £12k | £12k |
| TOTAL | £62k |
Growth Subscription
- 40 active users included
- 8 data connectors (hard limit)
- Pages, chat and search
- Quarterly business reviews
- 99.5% availability SLA
- 1 business hour P1 response time
Billing and Payment
- Annual subscription: £50k
- Billing cycle: Quarterly in advance
- Implementation: £12k on signature
- Payment terms: 30 days net
- Currency: GBP
Service Levels
- Availability: 99.5% (excludes scheduled maintenance)
- P1 first response: 1 business hour
- Data refresh: nightly, by 07:00 UK time on business days
- Service credit: 10% of monthly fee per month of availability shortfall
Executed: 12 December 2025
Read the whole document (1,211 characters)
Version: 1
Unusual terms
Current to 9 Oct 26- Quarterly billing in advance
- Service credit for availability only