What it says
What this says
Current to 13 Oct 26Unexecuted draft order form for Growth tier: £50k per annum subscription plus £12k implementation, total £62k. Availability 99.5%, P1 first response 1 business hour. Service period 29 Dec 2025 to 28 Dec 2026.
What it is: a draft order form, marked "DRAFT, not yet executed", prepared 4 Dec 2025 by Account Executive Priya Raman for Oosterdijk Logistiek in Venlo.
Commits (if signed): subscription "£50k per annum, quarterly in advance", implementation "£12k, due on order signature", payment "30 days net". Service levels are 99.5% availability, P1 first response of 1 business hour, and nightly refresh complete by 07:00 UK time.
Unusual: the service credit basis is availability only, at 10% of monthly subscription fee per month of breach. Implementation commences 29 December 2025 with up to 8 connectors live "within this period".
Not settled: the document does not show that it was signed, who signed for the customer, or whether a later executed version changed any term. Only an executed order form decides contracted price and terms.
As found in this document
Current to 9 Oct 26- Date end28 Dec 2026Source: object_read:doc_176_005
- Date start29 Dec 2025Source: object_read:doc_176_005
- Price£50,000Source: object_read:doc_176_005
- Subscription fee£50,000 per annum, quarterly in advance£50,000 per annum, quarterly in advance · Source: object_read:doc_176_005
- Implementation fee£12,000, due on order signatureSource: object_read:doc_176_005
- Total£62,000Source: object_read:doc_176_005
- Billing cycleQuarterlySource: object_read:doc_176_005
- Payment terms30 days netSource: object_read:doc_176_005
- Availability99.5% (excludes scheduled maintenance)99.5% (excludes scheduled maintenance) · Source: object_read:doc_176_005
- P1 first response1 business hourSource: object_read:doc_176_005
- Data refreshNightly, complete by 07:00 UK time on business daysNightly, complete by 07:00 UK time on business days · Source: object_read:doc_176_005
- Service credit basisAvailability (10% of monthly subscription fee per month of breach)Availability (10% of monthly subscription fee per month of breach) · Source: object_read:doc_176_005
- ImplementationCommences 29 December 2025 over 8 weeks; up to 8 connectors go live within this periodCommences 29 December 2025 over 8 weeks; up to 8 connectors go live within this period · Source: object_read:doc_176_005
The document
Body
Oosterdijk Logistiek, Order Form v3
DRAFT, not yet executed
Customer and Supplier
| Customer | Oosterdijk Logistiek, Venlo, Netherlands |
| Supplier | BB-Demo Ltd, London, United Kingdom |
| Account Executive | Priya Raman |
Service Period
29 December 2025 to 28 December 2026
Services and Pricing
| Description | SKU | Qty | Unit Price | Discount | Net Amount |
|---|---|---|---|---|---|
| Company Brain – Growth | SUB-GROWTH | 1 | £50k | , | £50k |
| Implementation – Growth (8 weeks, up to 8 connectors) | IMP-GROWTH | 1 | £12k | , | £12k |
| Total | £62k |
Growth Tier
- Up to 40 active users
- Up to 8 data connectors
- Pages, chat and search functionality
- Quarterly service reviews
Billing and Payment
- Subscription fee: £50k per annum, quarterly in advance
- Implementation fee: £12k, due on order signature
- Billing cycle: Quarterly
- Payment terms: 30 days net
- Currency: GBP
Service Levels
Read the whole document (1,522 characters)
| Service | Level |
|---|---|
| Availability | 99.5% (excludes scheduled maintenance) |
| P1 first response | 1 business hour |
| Data refresh | Nightly, complete by 07:00 UK time on business days |
| Service credit basis | Availability (10% of monthly subscription fee per month of breach) |
Implementation
Implementation commences 29 December 2025 over 8 weeks. Up to 8 connectors go live within this period according to the agreed timeline.
Prepared: 4 December 2025 Version: 3 Status: Draft
Unusual terms
Current to 9 Oct 26- Draft, not executed
- Service credit for availability only