Fulford Ings Software - Order Form (signed)
Documentexecuted Fulford Ings Software · order form · executed · 6 Oct 2025
Executed order form for the Starter tier between BG-Demo Limited and Fulford Ings Software Limited. Availability 99.5%, P1 first response 4 business hours, subscription £20k per year plus £6,000 implementation. Term runs 20 Oct 2025 to 19 Oct 2026.
What it says
What this says
As at Fri 9 Oct 2026Executed order form for the Starter tier between BG-Demo Limited and Fulford Ings Software Limited. Availability 99.5%, P1 first response 4 business hours, subscription £20k per year plus £6,000 implementation. Term runs 20 Oct 2025 to 19 Oct 2026.
What it is: an executed order form under the Master Services Agreement. It sets the Starter subscription at £20k annually and a one-off Starter implementation of £6,000, giving a stated Total Contract Value of £26k (excl. VAT).
Commits: availability of 99.5%, P1 first response of 4 business hours, and a nightly data refresh "by 07:00 customer local time on business days". The service credit is "5% of monthly fee for availability breach". Payment is due within 30 days of invoice.
Unusual: nothing off the standard Starter terms. The only point to watch is the term wording: "Renewal is subject to mutual agreement", with no auto-renewal and no notice period.
Not settled: the document does not say what happens after 19 Oct 2026, what renewal price applies, or who at BG-Demo owns the renewal. The expiry falls shortly after the as-of date, so the renewal is open.
As found in this document
As at Fri 9 Oct 2026- Date end19 Oct 2026Source: the AI read of this record
- Date signed20 Oct 2025Source: the AI read of this record
- Date start20 Oct 2025Source: the AI read of this record
- Price£19,500Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 first response4 business hoursSource: the AI read of this record
- Data refreshnightly by 07:00 customer local time on business daysSource: the AI read of this record
- Service credit5% of monthly fee for availability breachSource: the AI read of this record
- Subscription fee£19,500 invoiced in advanceSource: the AI read of this record
- Implementation fee£6,000 invoiced on commencementSource: the AI read of this record
- Payment termsPayment due within 30 days of invoiceSource: the AI read of this record
- Total Contract Value£25,500 (excl. VAT)Source: the AI read of this record
- Initial term12 months from 20 Oct 2025 to 19 Oct 2026Source: the AI read of this record
The document
Body
Fulford Ings Software - Order Form (signed)
Order Summary
| Field | Value |
|---|---|
| Customer | Fulford Ings Software Limited |
| Customer Address | York, GB |
| Supplier | BG-Demo Limited |
| Effective Date | 20 Oct 2025 |
| Expiry Date | 19 Oct 2026 |
| Payment Terms | 30 days |
Services and Fees
| Description | Unit Price | Qty | Recurring | Total |
|---|---|---|---|---|
| B-Glass – Starter | £20k | 1 | Annual | £20k |
| Implementation – Starter (4 weeks, up to 4 connectors) | £6,000 | 1 | No | £6,000 |
Total Contract Value: £26k (excl. VAT)
Key Terms
Service Level:
- Availability: 99.5%
- P1 first response: 4 business hours
- Data refresh: nightly by 07:00 customer local time on business days
- Service credit: 5% of monthly fee for availability breach
Billing:
- Annual subscription of £20k invoiced in advance
- Implementation fee of £6,000 invoiced on commencement
- Payment due within 30 days of invoice
Tier: B-Glass – Starter
Read the whole document (1,865 characters)
Included:
- Team access with standard user allowance
- Up to the standard number of connectors
- Pages, chat and search
- Six-monthly check-in
- Implementation: 4-week deployment
Term: The initial term is 12 months from 20 Oct 2025 to 19 Oct 2026. Renewal is subject to mutual agreement.
Acceptance
This Order Form is accepted and forms part of the Master Services Agreement between the parties. In the event of any conflict between this Order Form and the Master Services Agreement, the Order Form shall prevail on commercial terms.
Signature Block
For and on behalf of BG-Demo Limited
_____________________________
Lewis Kerr Account Executive
Date: 20 Oct 2025
For and on behalf of Fulford Ings Software Limited
_____________________________
Sophie Ling Account Owner
Date: 20 Oct 2025
Unusual terms
As at Fri 9 Oct 2026- Renewal subject to mutual agreement, no auto-renewal